TSB

TSB fined £10.9m over treatment of customers in financial difficulty

11th October 2024 Consumer Lending | #banks #TSB

The Financial Conduct Authority (FCA) has fined TSB £10.9m, having found that the bank’s systems put customers at risk of harm. An investigation found that TSB failed to treat customers in arrears fairly, with more than 230,000 mortgage, overdraft, credit card and loan customers found to have been affected and were paid £100m in redress.…

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TSB

TSB fined £10.9m over treatment of customers in financial difficulty

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