Vehicle Financing process is complex and confusing – report

21st March 2017 Consumer Collections |

Intelligent Environments has released new research suggesting that half of consumers are left scratching their heads thanks to the complex processes they have to go through to apply for vehicle financing. The research identified that: 50 per cent of drivers think vehicle finance agreements are complicated and difficult to understand 29 per cent believe it is…

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FCA appoint new Non-Executive Director

21st March 2017 Consumer Collections |

The Financial Conduct Authority (FCA) today confirmed the appointment of Nick Stace as a Non-Executive Director to its board. The appointment, made by HM Treasury, is for an initial three year term starting 1 April 2017. Stace is currently Chief Executive of the Royal College of Veterinary Surgeons. He has held executive leadership positions in consumer…

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Customer Vulnerability research guide launched

21st March 2017 Consumer Collections |

The Finance & Leasing Association (FLA) and The UK Cards Association are today launching a new publication – Vulnerability; a guide for debt collection – that will help their members to better identify and support customers in vulnerable circumstances. Both trade associations worked in partnership with the University of Bristol’s Personal Finance Research Centre (PFRC)…

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Mortgage sales rise by 24% in February

21st March 2017 Consumer Collections |

Mortgage sales for the UK jumped to £14.1 billion in February, up 23.6% on the previous month. Residential sales stood at £11.8 billion and buy-to-let sales at £2.3 billion, according to Equifax Touchstone analysis of the intermediary marketplace. North Yorkshire led the way for the highest regional mortgage sales growth in February with a 27.9%…

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Callcredit raises £30,000 for Yorkshire Cancer Research

21st March 2017 Consumer Collections |

Callcredit Information Group have presented a cheque for £30,392 to Yorkshire Cancer Research following a year of fundraising. Rebecca Aberdein, Head of Talent Acquisition & Engagement at Callcredit, said: “We have a strong history of supporting charities in the communities in which we are based. When we asked colleagues to vote for their annual charity…

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Age, economy and regulation: How a decade has changed the credit risk industry

21st March 2017 Industry opinion |

Ten years ago, the Bank of England interest rate sat at 4.75% Now? Now it sits at the unhappily low rate of 0.25%. To put this in perspective on a £150k mortgage over 25 years, today’s payment would be £516 a month. Ten years ago, the cost would have been £855. This equates to a…

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New parents spend almost £10,000 on new baby in first year

21st March 2017 Consumer Collections |

The financial impact of having a baby is placing a significant burden on parents. According to new research by comparethemarket.com, new parents will spend £184 a week on necessities such as food, clothing, nappies and childcare for their baby, equating to £9,568 in the first year of parenthood. The cost of starting a family is…

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Brits spend longer making a cup of tea than pausing to look at their finances

21st March 2017 Consumer Collections |

New research from Skipton Building Society has found that the majority of us spend longer each day on making a cup of tea than we do pausing to look at our finances. Skipton Building Society interviewed 2,000 UK adults about their financial habits, highlights of the report include: Three in five people (57%) spend half…

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ICO says councils have work to do to prepare for GDPR

21st March 2017 Consumer Collections |

The Information Commissioner’s Office (ICO) has today published the results of a survey completed by local councils at the end of last year, along with a blog highlighting guidance available to help councils achieve compliance with the new General Data Protection Regulation (GDPR). Anulka Clarke, ICO Head of Good Practice, said “The overarching conclusion from our analysis…

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