22nd July 2026 - Credit Connect

Business customers forced to escalate more complaints about water retailers

22nd July 2026 Business Utilities | #business water complaints

Complaints escalated to the Consumer Council for Water (CCW) by business customers surged by almost a third, according to the watchdog’s annual Business Customer Complaints report. The 30% increase meant complaints to CCW from business customers about their water retailer rose from 1,966 to 2,562 in 2025/26 – reversing the positive progress seen in the previous year, when…

UK workforce financial resilience falls

22nd July 2026 Consumer Collections | #financial resilience

Financial resilience among the UK workforce has deteriorated over the last 12 months, with just one in four (25%) of people being classified as financially resilient compared to almost a third (32%) in 2025, according to Hymans Robertson. Meanwhile, those classed as financially vulnerable have risen to 42% compared to 36% in 2025. The drop…

Supercar hire firm shut down by Insolvency Service

22nd July 2026 Commercial Credit Management |

A luxury car hire company which took thousands of pounds from customers and repeatedly failed to deliver vehicles or refund their money has been shut down. Classic Parade Ltd claimed to operate from an office in Knightsbridge, offering the hire of Ferraris, Lamborghinis and other supercars through its website. However, Insolvency Service investigations found a…

Finance leaders becoming more optimistic about AI enhancing business performance

22nd July 2026 Commercial Credit Management | #AI business performance

Finance leaders have become progressively more optimistic about AI improving their own businesses’ performance, as 73% now report an improvement in AI optimism over the last 12 months, compared to 59% in Q4 2025 and 39% in Q3 2024. Nearly all CFOs (96%) expect to see a rise in investment in digital technology and assets…

One in four turn to credit cards, BNPL and overdrafts to fund impulse buys

22nd July 2026 Buy Now Pay Later | #BNPL #credit cards #overdrafts

While scrolling online at bedtime has become a nightly routine for many, according to new research from MoneySuperMarket. The research shows that late-night browsing can have costly consequences, with one in five (22%) spending more than £200 in a single late-night shopping session. The research found that bedtime browsing is taking a toll on budgets,…

Retail profit warnings rise in Q2

22nd July 2026 Commercial Credit Management | #profit warnings

EY-Parthenon’s latest data has shown that FTSE retailers issued five profit warnings in Q2 2026, up from three in the first quarter of the year. This makes 2026 only the third year since 2007 in which the sector has recorded more warnings in the second quarter compared to the first. FTSE retailers issued a total…

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