Phillips & Cohen appoints SVP Digital Operations

15th October 2021

Deceased account care servicing and technology solutions specialise, Phillips & Cohen Associates (PCA) has announced that Shawn Farris has joined its senior leadership team in the newly created role of Senior Vice President (SVP), Digital Operations.

Farris is a proven leader and seasoned executive within the Accounts Receivable Management industry with an extensive background in leading transformational change. Farris has served in a number of senior roles, including as Chief Operating Officer previously and specializes in strategic and transformative leadership with an emphasis on digital evolution.

Adam S. Cohen, Co-Chairman/CEO said “These are exciting times for our organization as we look to transform our already strong digital capabilities while introducing new products and entering new markets. We are thrilled to have Shawn as a member of our leadership team, and he will play a critical role in driving this strategic transformation.”

Farris commented “Phillips & Cohen Associates has a long-standing reputation for being a high energy, value-based company focused on compassion and innovation. I believe that the ARM industry is in the midst of a digital awakening and I am excited at the opportunity to help drive that digital vision at PCA in a way that continues to put the consumer at the heart of everything we do.”

Nick Cherry, Chief Operating Officer said “We are delighted to add a transformative leader such as Shawn to our executive group. Working with our existing team, we believe Shawn will provide vital strategic insights to delivering our digital vision of the future.”