Arrow Global has announced the launch of a portfolio diagnostic solution for creditors.
The company says that it will partner with creditors to help them better support customers through an enhanced understanding of fair-treatment and data solution strategies.
The Portfolio Diagnostic Solution supports creditors by helping them assess risk within their portfolio, designing detailed strategies to help mitigate risk, and ensuring that each customer is treated fairly by suggesting optimised customer journeys with a clear vision to help build better financial futures for all consumers.
Jim Appleby, Arrow UK CEO and CSA Board member, said “Arrow has a proven track record in underwriting and analytical modelling, and we see a clear gap in the market to provide an expert diagnostic tool for UK creditors seeking industry-leading credit management solutions to support customers. This is a real opportunity for Arrow to work with senior credit professionals to review their portfolios and risk strategies at a time when consumers are under financial strain. Creditors are seeking solutions to support consumers that are facing hardship and I’m excited to offer Arrows expertise in this area, hoping that together we can promote enhanced financial wellbeing across the UK.”