Credit, Collections & Insolvency News
Flexys Solutions has announced that it has partnered with Thought Machine to integrate its industry-leading Control+ debt management platform with Thought Machine’s cloud-native core banking platform, Vault Core.
Flexys and Thought Machine partnership will address performance challenges through transformative cloud-native solution.
Commenting on the partnership, Flexys CEO James Hill said “Working with the Thought Machine team to build a real-time integration between Vault Core and Control+ has been rewarding. Banks can now benefit from a seamless cloud-native ecosystem, leaving behind the constraints of legacy systems to improve efficiency, minimise friction and vastly improve the experience for customers in arrears.
With global economic factors affecting financial security and affordability, banks will be able to offer timely, responsive and personalised service to help customers reach an appropriate and sustainable resolution to their debt episode. We look forward to a productive partnership that helps banks to realise their digital transformation goals.”
Randolph McFarlane, Global Head of Partnerships at Thought Machine said “With Flexys, we are solving the challenges faced by banks during the end-to-end collections journey by streamlining and ameliorating key pain points. By offering banks faster, less admin-heavy journeys, Thought Machine and Flexys are removing unnecessary burden and human error. In turn, this enables banks to better serve their customers, providing a superior experience in a time when customer expectations are higher than ever.”
