Tackling problem debt together

26th October 2016 Industry opinion |

If you’re involved in the world of debt – perhaps you’re a lender, collector, debt adviser, debt buyer, regulator or insolvency practitioner – you might just want to check your diary. As autumn draws to a close, with the last of the conkers get swept away and the trees briefly revealing their true colours, there’s…

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Some basic stuff: Know Your Customer

24th October 2016 Industry opinion |

Knowing who you are contracting with is a very simple question.  Indeed for any credit controller the identity to whom you are granting credit must be the first question asked before a credit decision can be made. Knowing who your customer is, and the decision whether or not credit should be granted should help a…

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Supply and demand

7th October 2016 Industry opinion |

The NACFB’s lead generation site findSMEfinance suggests that there has been no decline in SMEs’ appetite for further investment. They are making long term plans that are unaffected by uncertainty. In fact, the first half of August saw a massive surge in funding enquiries, often exceeding £2 million per day, twice the value of funding…

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OFCOM Compliant – Are you really? Prove it!

17th September 2016 Industry opinion |

In February this year, OFCOM’s consultation closed for their proposed revised policy on “the persistent misuse of an electronic communications network or service”. Anyone who uses dialler technology is waiting with baited breath to see whether OFCOM will implement “ZERO TOLERANCE” on abandon calls, and also whether abandoned calls that arise from automated voice solutions where…

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A stitch in time

16th September 2016 Industry opinion |

Over the summer, Computershare was delighted to welcome 1,700 colleagues to our new Loan Services business following our appointment by the UK government to service the mortgage book of UK Asset Resolution (UKAR). The change saw the volume of assets that Computershare manages increase significantly, meaning that as well as being acknowledged as the UK’s…

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