Industry opinion

OFCOM Compliant – Are you really? Prove it!

17th September 2016 Industry opinion |

In February this year, OFCOM’s consultation closed for their proposed revised policy on “the persistent misuse of an electronic communications network or service”. Anyone who uses dialler technology is waiting with baited breath to see whether OFCOM will implement “ZERO TOLERANCE” on abandon calls, and also whether abandoned calls that arise from automated voice solutions where…

A stitch in time

16th September 2016 Industry opinion |

Over the summer, Computershare was delighted to welcome 1,700 colleagues to our new Loan Services business following our appointment by the UK government to service the mortgage book of UK Asset Resolution (UKAR). The change saw the volume of assets that Computershare manages increase significantly, meaning that as well as being acknowledged as the UK’s…

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Industry opinion

OFCOM Compliant – Are you really? Prove it!

A stitch in time

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