GFKL Lowell Group appoints Regional Manager

16th November 2016 Consumer Collections |

GFKL Lowell Group has announced the appointment of Thomas Dold, previously CEO of Tesch Inkasso Group, as DACH (Germany, Austria, and Switzerland) Regional Manager with immediate effect. The Regional Manager role is a new one for the Group and is introduced to bring the capacity and capability necessary to drive the Group’s growth. Thomas Dold…

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Marston appoints Group Client Services Director

8th November 2016 Consumer Collections |

Marston Holdings has announced that Alistair Townsend has joined the business as Group Client Services Director. Townsend was previously Head of Revenues and Benefits at Milton Keynes Council. He joins the Group with extensive knowledge of local taxation, revenue collection and local government. He has represented local government on a number of working groups for…

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Central Trust appoints Regulatory Consultant

4th November 2016 Consumer Collections |

Central Trust has announced the appointment of a Regulatory Consultant to its board of directors. Jane McMahon has joined the second charge mortgage lender as a regulatory consultant. As well as Central Trust, McMahon has also been appointed as regulatory consultant for Central Trust Syndicate Number One Limited, Central Loans Limited, Commercial Trust Limited and…

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Financial Services investing more in training and development

26th October 2016 Consumer Collections |

While budgets for training and development came under pressure during the recent economic downturn, they are now firmly back on the agenda in the financial services sector, according to new research from leading specialist recruitment consultancy, Robert Half Financial Services. Recognising the perceived value of training and certification to employees, nearly four in 10 (39%)…

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The London Institute of Banking & Finance launches new Diploma

19th October 2016 Consumer Collections |

The London Institute of Banking & Finance has launched launched a CeMAP® Diploma. The new CeMAP® Diploma builds upon the success of The London Institute of Banking & Finance’s industry-leading level 3 qualification CeMAP®. To gain the advanced qualification, advisers will need to complete a new level 4 Advanced Mortgage Advice unit, building on CeMAP’s…

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Leeds Building Society appoints new Head of IT Security

17th October 2016 Consumer Collections |

Barry Glenn has joined Leeds Building Society as its new Head of IT Security. His previous role was at Clydesdale and Yorkshire Bank, where he was information security lead technology consultant. Glenn has over 30 years’ experience in the industry, including 20 years with the US Navy in IT followed by 11 years as a contractor…

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Yorkshire Building Society announces new Chief Executive

17th October 2016 Consumer Collections |

Yorkshire Building Society has announced the appointment of Mike Regnier as Chief Executive. Regnier, who joined the Society in 2014, is currently Chief Customer Officer and Executive Director. He is expected to take up the role at the UK’s second largest building society on 1 January, 2017, subject to regulatory approval. John Heaps, Yorkshire Building Society…

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Lindorff Group appoints new Head of Debt Collection

17th October 2016 Consumer Collections |

Lindorff has announced that Anne Louise Eberhard has been appointed Executive Vice President Debt Collection Sales. Eberhard has held senior positions at Danske Bank latest as Senior Executive VP and Global Head of Corporate & Institutional Banking. Lindorff CEO Klaus-Anders Nysteen said “With the appointment of Anne Louise Eberhard we strengthen our Executive Team at…

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GBG appoint new CEO

14th October 2016 Consumer Collections |

GBG have announced the appointment of Chris Clark as its new Chief Executive Officer, replacing Richard Law who is retiring from the Board after 14 years as CEO. It is anticipated that Chris will join GBG on 1 April 2017. Chris Clark is a highly experienced, successful and well-regarded business leader who, since early 2012, has gained…

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Target Group appoints new Chief Client Officer

11th October 2016 Consumer Collections |

Target Group has today announced the appointment of Jeremy Edwards as the company’s Chief Client Officer (CCO). Having held senior leadership positions at Accenture, Firstsource Solutions and Hinduja Global Services, Jeremy brings with him a wealth of experience in financial services, business process outsourcing (BPO) and client services. The new role brings together business development, client…

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Clarke Willmott adds appointment to the Debt Recovery team

7th October 2016 Consumer Collections |

South West law firm Clarke Willmott LLP has announced the appointment of a new Marketing Development Manager for its Debt Recovery team in Taunton. Emma Kitchen joins the firm having previously worked in the Energy and Financial Services industries and has a background in marketing communications, strategy and planning. Kitchen, who has extensive knowledge and experience…

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FENCA appoints Berkley as Vice President

29th September 2016 Consumer Collections |

Leigh Berkley, President of the Credit Services Association (CSA), has been elected to the Board and appointed Vice President of the Federation of European National Collection Associations (FENCA), an umbrella body that serves to promote and develop European best practice, standards and legislation within the European debt collection industry. This strategic re-positioning at the top…

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FCA proposes new measures to maintain firms’ focus on culture

29th September 2016 Consumer Collections |

The Financial Conduct Authority (FCA) will mark six months since the implementation of the Senior Managers’ and Certification Regime by providing feedback on implementation so far and proposing measures to further strengthen the regime. The proposed rules will reinforce the importance of individual accountability at the most senior level of organisations.  The new measures are…

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