​Pay.UK welcomes Atom Bacs member

8th January 2019 Consumer Collections |

Atom bank has joined Pay.UK-owned Bacs Payment Schemes (Bacs), which processes nearly six-and-a-half billion transactions a year worth £4.9 trillion. App-based Atom is the fourth payment service provider (PSP) in under 12 months to sign up to Bacs, reinforcing the continued relevance of established payment options Direct Debit and Bacs Direct Credit. Paul Horlock, chief…

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Gambling spending block Bank initiative a ‘welcome step forward’

4th January 2019 Consumer Collections |

The Money Advice Trust has welcomed Lloyds, Santander and RBS’ plans to introduce controls for their customers over where they can spend their money, including allowing the blocking of gambling payments. The announcement follows on from the launch of similar controls by Barclays last month and work from Monzo and Starling in this same area…

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Consumer credit slowed in November

4th January 2019 Consumer Collections |

Data from the latest report from the Bank of England data shows that the annual growth rate of consumer credit slowed in November 2018, but credit card lending was still 7.9% higher than a year earlier, with other consumer credit lending up by 6.6%. Commenting on the latest figures, StepChange Debt Charity CEO Phil Andrew…

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Consumers feel the financial pressure from Christmas

3rd January 2019 Consumer Collections |

Over one fifth of Brits (22%) say they feel most financially under pressure in January, following the excess of Christmas according to research from TDX Group, an Equifax company. The research indicates that of all the months in the year, January is the most financially difficult, with 26% of females flagging it as a pressure…

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Consumers warned on football season ticket loan rates

3rd January 2019 Consumer Collections |

As half-season tickets go on sale, football fans are being warned about the massive gulf in rates charged on loans by clubs. Depending on who you support, you may have to pay up to 36.3% APR to watch your favourite team play. These findings come from research by free-for-life credit report provider Noddle.co.uk – who…

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Credit card spending increases by 7.5%

2nd January 2019 Consumer Collections |

UK Finance has published its latest Household Finance Update for November 2018 which has revealed that £11.3bn of credit card spending in November was 7.5 per cent higher than November 2017. Over the past twelve months, the outstanding level of credit card borrowing grew by 5.3 per cent. Personal borrowing through loans and overdrafts grew…

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UK Finance appoints new Chair of mortgages products

21st December 2018 Consumer Collections |

UK Finance, the trade organisation representing the banking and finance industry operating in the UK, has announced the appointment of Bank of Ireland’s Richard Rowntree as the new chair of its Mortgages Product and Service. He will replace outgoing Chair Miguel Sard, Managing Director of Mortgages at Santander, in January 2019.   The UK Finance Mortgages…

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Santander fined £32.8m for bereavement process failings

19th December 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has fined Santander £32,817,800 for failing to effectively process the accounts and investments of deceased customers. The FCA found thatSantander did not transfer funds totalling over £183m to beneficiaries when it should have done. 40,428 customers were directly affected. Santander also failed to disclose information relating to the issues with…

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Report: Excellence in Credit & Collections Technology reviewed

18th December 2018 Consumer Collections |

Data from the winners and finalists of the second annual Credit & Collections Technology have been collated and are now available as part of a report reviewing the 2018 event. The Awards report highlights the unique and transparent ethos of the scheme by providing graphs, statistics and judges comments which highlight the results. The Awards event,…

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