Customer Insight and Analytics

Poor Service results in Protest Debt

1st July 2016 Consumer Collections |

Research by Echo Managed Services suggests that consumers are purposely withholding payments as a result of poor customer service or billing issues. Full details of the report can be found here.

Callcredit Information Group acquires Numero

12th March 2016 Consumer Collections |

Callcredit Information Group acquires Numero in multi-million pound deal to accelerate the execution of its product development and software analytics strategy

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Customer Insight and Analytics

Poor Service results in Protest Debt

Callcredit Information Group acquires Numero

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