CSA shortlisted as best overall Association in Excellence Awards

24th July 2018 Consumer Collections |

The Credit Services Association (CSA) has been shortlisted within The Association Excellence Awards 2018 for its work in promoting the quality and professionalism of its members in supporting customers in debt and returning monies to the UK economy. A panel of 20 senior figures from UK-wide trade associations have identified the CSA as one of…

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Intrum announces latest results

24th July 2018 Consumer Collections |

European debt purchasers Intrum has announced its latest quarterly results. Mikael Ericson, President and CEO for Intrum said “We are pleased with a strong second quarter and are delivering gradually improving results across all areas of the business: solid investment level whilst maintaining returns, pricing discipline, excellent collection performance, hitting the improved synergy targets, improving…

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Government student loan sale ‘lost £604m’

23rd July 2018 Consumer Collections |

The National Audit Office (NAO) has said that the government has lost more than £600m in revenue from selling student loans “too cheaply.” According to the NAO report, the government’s sale of its first batch of student loans was carried out efficiently, but its method for determining whether the sale would secure value for money…

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LCM Partners acquires €300m Spanish secured loan portfolio

5th July 2018 Consumer Collections |

European Alternatives Investment Manage, LCM Partners has announced that it has acquired a substantial portfolio of secured, non-performing SME loans from Grupo Cooperativo Cajamar in Spain. The portfolio comprises approximately 1,200 loans, predominantly secured against granular residential real estate assets on the East and South coast of Spain. Adrian Cloake, Chief Investment Officer, LCM Partners said “Through our…

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FCA proposes financial services workers directory

4th July 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has today proposed a new Directory to help consumers and firms check the status and history of individuals working in financial services. The Directory will include all those who hold Senior Manager positions requiring FCA approval and those whose roles require firms to certify that they are fit and proper.…

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UKAR set to complete asset sell-off by 2021

27th June 2018 Consumer Collections |

Latest figures from UK Asset Resolution (UKAR) has announced it has shrunk its balance sheet by 83%, or £96 billion, so far and repaid 79% of taxpayer cash.  UKAR has said it is aiming to complete the wind down of mortgage books within three years. UKAR incorporates failed lenders Bradford & Bingley and Northern Rock…

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Iresa named worst energy company for customer service

27th June 2018 Consumer Collections |

Iresa Energy has come bottom of Citizens Advice’s energy star rating system. The company scored just 0.35 stars out of a possible 5 for its customer service between January and March this year. The supplier received the worst-ever complaints score recorded by Citizens Advice, receiving a score of over 9,000 complaints per 100,000 customers. This…

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CSA confirms programme for annual conference with key focus on technology

8th June 2018 Consumer Collections |

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the full programme for this year’s UK Credit and Collections Conference (UKCCC), including a keynote address by Romana Pearson, Head of Consumer Credit at the Financial Conduct Authority (FCA). The conference is divided into morning and afternoon…

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Lowell announces latest results

21st May 2018 Consumer Collections |

Debt Purchaser Lowell, has announced its latest set of quarterly results for the period 1 January to 31 March 2018. Commenting on the results Colin Storrar, CFO, said: “We have built on the momentum of the final quarter of last year and started 2018 positively. Focus has been maintained on the delivery of our core strategy…

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CSA appoints new Head of Sales

15th May 2018 Consumer Collections |

The Credit Services Association (CSA)has appointed Mark Buckley as its new Head of Sales. Buckley’s immediate task is to secure further sponsors and delegates for the UK Credit and Collections Conference (UKCCC) 2018, which takes place on 13 September at the Crowne Plaza in Stratford-Upon-Avon. Mark will also be selling the benefits of CSA Apprenticeships…

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Arrow Global announces latest results

10th May 2018 Consumer Collections |

Debt Purchaser, Arrow Global has announced its latest company results (for the three months ended 31 March 2018). Commenting on the results Lee Rochford, Group Chief Executive Officer, said “The power of our differentiated model has meant that we have had another strong start to the year.  Our sophisticated approach to capital investment and asset management, underpinned…

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Encore agrees to acquire the remaining interest in Cabot

9th May 2018 Consumer Collections |

Debt purchaser, Cabot Credit Management has announced that it is to become a wholly-owned subsidiary of Encore Capital Group. The announcement was made as part of the companies latest financial results for the three months ending 31 st March 2018. Commenting on the results Ken Stannard, Chief Executive Officer, Cabot Credit Management, said: “Cabot Credit Management…

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DDM appoints Head of Business Development

2nd May 2018 Consumer Collections |

European debt purchaser, DDM Holding has announced that it has appointed Henrik Wennerholm as Head of Business Development and a member of DDM’s Executive Management Committee.  Wennerholm has industry experience from companies including Hoist, Aktiv Kapital (PRA Group) and, most recently, B2Holding ASA where he served as Head of Business Development and a member of the Group Executive…

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