EDF Energy has announced the appointment of Philippe Commaret to Managing Director of Customers, overseeing the company’s diverse retail business in the UK.
Commaret joins EDF Energy from EDF in France, where he was a Director of Sales and previously, Director General of ÉS Énergies Strasbourg, part of a majority-owned subsidiary of EDF Group, which covers electricity and gas retail, energy services and renewable generation.
Commaret succeeds Beatrice Bigois who becomes Chief Executive of EDF Trading at the end of 2019.
Simone Rossi, CEO of EDF Energy, said “I am delighted that Philippe has agreed to become the new Managing Director of the Customers business. He brings extensive experience in strategy, marketing and business development and I’m sure his knowledge will help us continue to deliver quality and good value services for our customers.”
“I want to take the opportunity to thank Beatrice for her leadership and vision over the past five years, delivering a new customer-focused innovation hub and driving strong performance at a time of fierce competition in the market. Under her leadership, we have achieved excellent service levels for our customers, consistently improving our ranking on Citizens Advice’s league table to be amongst the best in market, with customers rating EDF Energy “excellent” on Trustpilot. We wish her all the best in her new role at EDF Trading.”
EDF Energy’s retail business serves around 4.9million residential customer accounts and around 180,000 business customer accounts.