Credit, Collections & Insolvency News
The Financial Wellness Group has launched a new app to make it even easier for its IVA and DMP customers to manage their financial wellbeing using their mobile device.
The new app, which is free for customers to download and use, is available for Apple and Android devices. The app will become a vital way for customers to access the full range of financial wellbeing support available to them from Financial Wellness Group.
Jody Goodall, Chief Technology Officer of Financial Wellness Group said “We’ve developed our new app in response to demand from our customers, and already had great feedback from the those that have trialled it.”
“For customers that want to communicate with us digitally, the app will enable them to self-serve for many tasks on their debt solution. But our vision for the app goes far beyond that and it will support our customers with an end to end money-management hub, which customers will use to access services that will support them in improving their financial capability and developing a ‘healthy financial lifestyle.’
“Of course, we understand that for many customers, particularly those that are vulnerable, the human re-assurance that speaking to a member of our team can give is vital. Our digital services will sit alongside the personal service that we provide over the phone.”