Starling Bank and Callcredit announce partnership

13th February 2017

Starling Bank, has signed a four year contract with Callcredit Information Group for decisioning and customer management solutions. The DecisionStrategy platform, the solution will provide multi-bureau credit decisioning and identity verification capability, helping Starling Bank to make informed decisions on an individual and quickly on-board customers with confidence.  Callcredit will also be helping the app only bank, which aims to launch to customers in Q1 2017, with its policy rules and credit risk consulting.

Peter Rossiter, Chief Risk Officer at Starling Bank, said: “The customer is central to everything we do – from the app itself to the experience of banking we aim to produce. Being able to offer best in class decisioning is imperative to creating that experience. Our partnership with Callcredit gives us the tools we need to make Starling a truly customer-first bank.”

Sue Woods, Head of Key Accounts, Callcredit Information Group said: “Informed, quick decision making is central to successful and compliant customer acquisition and ongoing management of a customer. We’re delighted to be working with such an innovative ‘Fintech’ company as Starling to develop the fundamental solutions it needs to develop complete and accurate pictures of its customers. The solution will enable Starling to make intelligent and responsible decisions for itself and its customers.”