FCA launches fair treatment of vulnerable customers consultation

23rd July 2019 Consumer Collections |

The Financial Conduct Authority (FCA) has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers. The guidance sets out the FCA’s view of what the FCA Principles require of firms to ensure that vulnerable consumers are consistently treated fairly across financial services sectors. The FCA wants to see doing…

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70% experience debt do due to life shock

17th July 2019 Consumer Collections |

Around 23 million people have experienced a life shock in their household in the past two years. New research from StepChange Debt Charity finds that people who had experienced a life event in the last two years were three times as likely to be in problem debt than those who had not. This points to…

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CCTA CEO to step down to become Chair

10th July 2019 Consumer Collections |

The CCTA association who represent businesses providing credit to consumers has announced that Chief Executive Officer (CEO) Greg Stevens will take over as Chair for the CCTA council replacing John Fellows. Fellows, who has held the role of Council Chair for seven years, said “I’m delighted to announce that Greg Stevens has agreed to take…

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FCA failing poorer households from high-interest credit card debt

10th July 2019 Consumer Collections |

The Financial Conduct Authority (FCA) is failing to adequately protect consumers from high-interest costs on credit cards according to a new report by the Centre for Responsible Credit, Jubilee Debt Campaign, New Economics Foundation and Research for Action. The report also calls for a cap on the total cost of charges that borrowers pay. Almost…

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One in five with high rate credit card are unemployed

9th July 2019 Consumer Collections |

Research by the Stepchange debt charity has found that almost one in five people who have taken out a high-interest rate, sub-prime credit card were unemployed at the time it was issued. Around four million people have a sub-prime credit card (defined as cards with an interest rate APR of 30-70%). The research found a…

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Consumer car finance market decreased by 3% in May

5th July 2019 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that point of sale (POS) consumer car finance new business volumes fell by 3% in May compared with the same month in the previous year.  The value of new business fell by 1% over the same period. New business in the POS consumer new…

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Consumer finance new business decreased by 2% in May

5th July 2019 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business fell in May by 2%, compared with the same month last year. The retail store and online credit sector reported new business up in May by 2% compared with the same month in 2018, while credit card and personal…

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Later life lending set to double in ten years

1st July 2019 Consumer Collections |

New research from the Centre for Economics and Business Research (Cebr) commissioned by equity release lender, more 2 life, has revealed that the later life lending market is set to almost double in size over the next decade. By the end of 2019, lending is expected to reach £295bn – rising to more than half…

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Consumers ‘more pessimistic’ about Brexit’s impact on finances

1st July 2019 Consumer Collections |

Consumers are “more pessimistic and polarised about Brexit” impact on finances according to new research by Royal London. In a third quarterly YouGov the survey found that age and gender make a big difference to expectations, with women more likely to expect their finances to get worse rather than better after Brexit (35 per cent…

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Money Statistics: June 2019

1st July 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for June 2019: Personal debt in the UK People in the UK owed £1,637 billion at the end of April 2019. This is up from £1,588 billion at the end of April 2018, an extra £946.00 per UK adult over the year. The average total debt per…

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Mortgage lending hits three year high

27th June 2019 Consumer Collections |

Figures from UK Finance show that mortgage lending rose to its highest level since the Brexit vote last month, a total of 49,683 mortgages were agreed in May, up 9.1% on a year earlier, and the highest level since June 2016. Overall, £14bn was lent by High Street banks, up 3.5% from May 2018. Overall,…

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Later life lending set to double in ten years

26th June 2019 Consumer Collections |

New research from the Centre for Economics and Business Research (Cebr) commissioned by equity release lender, more 2 life, has revealed that the later life lending market is set to almost double in size over the next decade. By the end of 2019, lending is expected to reach £295bn – rising to more than half a…

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Experian to expand Guaranteed Rates scheme

26th June 2019 Consumer Collections |

In a bid to boost transparency and help consumers make more informed decisions about their finances, Experian has expanded its guaranteed rates service. The expansion of the service comes after Experian launched guaranteed rates for loans in May, with LiveLend and Admiral Car Finance joining Likely Loans, Zopa, Lendable, and Shawbrook to provide this offering.…

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