16m impacted by adverse credit

Research by Pepper Money has found that more than 16 million people have now experienced adverse credit, showing that rising living costs and financial pressures are driving a sharp increase in credit struggles across the UK, the highest figure since the study began nine years ago. The data showed that adverse credit is now increasingly common…

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Consumer car finance new business volumes held steady in November

19th January 2026 Consumer Lending | #car finance

New figures released by the Finance & Leasing Association (FLA) show that consumer car finance new business by value and volume in November 2025 was at a similar level to the same month in 2024. In the eleven months to November 2025, new business volumes grew by 1% compared with the same period in 2024.…

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Consumer finance new business grew by 3% in November 2025

19th January 2026 Consumer Lending | #consumer credit

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew in November 2025 by 3% compared with the same month in 2024.  In the eleven months to November 2025, new business in this market was 5% higher than in the same period in 2024. The credit card and…

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FCA opens investigation into claims management company

5th January 2026 Consumer Lending |

The Financial Conduct Authority (FCA) has opened an enforcement investigation into The Claims Protection Agency Limited (TCPA) following concerns about its advertising and sales tactics in relation to potential motor finance claims. The FCA is investigating what customers were told about the amount of redress they might obtain, whether they were told they could make…

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FLA calls for a workable solution to motor finance redress scheme

The Finance & Leasing Association (FLA) has submitted its response to the Financial Conduct Authority’s (FCA) consultation on a proposed Section 404 Motor Finance Consumer Redress Scheme. While lenders fully support a robust and credible redress programme for customers who have suffered loss, the FLA warns that the scheme as drafted cannot deliver the fairness,…

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Consumer finance new business grew by 6% in October 2025

12th December 2025 Consumer Lending | #consumer credit

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew in October 2025 by 6% compared with the same month in 2024.  In the ten months to October 2025, new business in this market was 5% higher than in the same period in 2024. The credit card and…

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Consumer car finance new business increase by 3%

12th December 2025 Consumer Lending | #car finance

New figures released by the Finance & Leasing Association (FLA) show that consumer car finance new business volumes grew in October 2025 by 3% compared with the same month in 2024. The corresponding value of new business was 8% higher over the same period. In the ten months to October 2025, new business volumes grew…

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FCA brings forward motor finance complaints deadline

The Financial Conduct Authority (FCA) has announced that it will lift the pause on the handling of motor finance complaints on 31st May 2026, rather than 31st July 2026 as originally consulted on, to ensure consumers receive fair and timely outcomes. The regulator says that this timeframe enables the regulator to finalise and begin implementing…

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Insurance customers turning to monthly credit

26th November 2025 Consumer Lending | #insurance

Paying for insurance with credit is continuing to gain popularity with customers valuing the ability to pay insurance bills monthly, according to new research by Premium Credit. Premium Credit’s Insurance Index found 28% of adults say they are more accepting of using credit to pay for insurance cover than they were a year ago confirming…

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Consumer car finance grew by 5% in September

12th November 2025 Consumer Lending | #car finance

New figures released by the Finance & Leasing Association (FLA) show that consumer car finance new business volumes grew in September 2025 by 5% compared with the same month in 2024. The corresponding value of new business was 9% higher over the same period. In the nine months to September 2025, new business volumes grew…

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FCA extends motor finance consultation deadline

6th November 2025 Consumer Lending | #FCA#motor finance

The Financial Conduct Authority has provided a further update on its motor finance redress consultation, raising feedback that analysis of the extensive market-wide data is taking firms a while and therefore extending the consultation deadline until 12th December. Final rules are now expected to be published in either February or March 2026. Commenting on the…

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Consumer car finance new business volumes fall by 5%

15th October 2025 Consumer Lending | #car finance

New figures released by the Finance & Leasing Association (FLA) show that consumer car finance new business volumes fell in August 2025 by 5% compared with the same month in 2024. The corresponding value of new business was 1% lower over the same period. In the eight months to August 2025, new business volumes held…

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Consumer finance grew by 2% in August

15th October 2025 Consumer Lending | #consumer credit

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew in August 2025 by 2% compared with the same month in 2024.  In the eight months to August 2025, new business in this market was 4% higher than in the same period in 2024. The credit card and…

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