FEATURE: Digital experience needs to be ‘friction right’ to win over consumers

5th August 2019 Technology and Open Banking |

Online businesses across the retail, travel and hospitality sectors have set the bar high when it comes to delivering a strong digital customer experience. They understand that to win over consumers, those people need to have an amazing experience at every online interaction and touchpoint. In line with consumer demand, the ultimate experience is seamless,…

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2019 Credit & Collections Technology Awards shortlist revealed

1st August 2019 Consumer Collections |

The finalists for the third annual Credit & Collections Technology Awards, the UK’s celebration of tech innovators in credit and collections, have been revealed. The Credit & Collections Technology Awards, organised by Credit Connect and hosted at the Credit Services Association’s UK Credit and Collections Conference, brings together credit and collections technology executives to honour the industry’s…

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Increase in entry numbers for Credit & Collections Technology Awards

26th July 2019 Consumer Collections |

A record number of entries have been reported for this year’s Credit and Collections Technology Awards, devised by Credit Connect and hosted by the Credit Services Association (CSA), as part of their annual conference and gala dinner. In total, 91 companies have entered the awards in 20 categories which include recognising best-in-class solutions across complex…

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Newcastle Building Society to launch digital debt help service

28th June 2019 Consumer Collections |

Newcastle Building Society has announced that is set to transform the way it helps customers in financial difficulty by launching a digital debt help service, with integrated Open Banking technology. Newcastle Building Society’s new online facility, which has been developed by Paylink Solutions, will be available to customers of the Society who are facing financial…

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CarFinance 247 and Credit Kudos enter credit decisioning partnership

21st June 2019 Consumer Collections |

Challenger credit bureau Credit Kudos has announced they are the Open Banking and Credit Risk partner of choice for the car finance broker, CarFinance 247. Credit Kudos is an FCA-Authorised Credit Bureau and AISP that uses financial behaviour to measure creditworthiness, harnessing Open Banking. Credit Kudos will be supporting both CarFinance 247’s lending and broking…

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TransUnion and Let Alliance announce tenant referencing partnership

13th June 2019 Consumer Collections |

TransUnion and Let Alliance have announced that they have completed a two-year strategic project that has resulted in redefining the way that tenant referencing works in the UK, with references now returned the same day. Let Alliance has developed the affordability algorithms in partnership with TransUnion and through the knowledge of managing a Rent Guarantee…

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Credit Kudos and Cybertonica announce consumer lending AI partnership

7th June 2019 Consumer Collections |

Credit Kudos and Cybertonica have announced a new partnership using their combined platforms to automate credit scoring, harnessing Open Banking. Credit Kudos is an FCA-authorised challenger Credit Bureau and Account Information Service Provider (AISP) that uses financial behaviour to measure creditworthiness. The partnership with Cybertonica, and the use of their new ScreenWiZe™ product will enable…

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Digital banking becomes part of European’s everyday life

6th June 2019 Consumer Collections |

A new study across 11 markets commissioned by Mastercard has revealed that six out of seven people use digital banking solutions at least once a month, 38 per cent do so on a weekly or even daily basis. 63% use mobile banking apps from traditional banks and one in five (20%) already from digital-only banks.…

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Open Banking hampered by bank outages

24th May 2019 Banking and Loans |

The Open Banking revolution is being hampered by outages that banks are taking weeks to fix, according to figures from SME lender Growth Street. The conclusions made by the lender are based upon analysis of publicly available data which the Open Banking Implementation Entity (OBIE) published on their API monitoring tool. The data shows that…

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LendingMetrics unveils new website

23rd May 2019 Consumer Collections |

OpenBanking and auto-decisioning technology provider LendingMetrics has unveiled a new-look website to fill what it says are giant OpenBanking knowledge gaps. The site  – www.lendingmetrics.com – has been re-designed to spell out how OpenBanking can dramatically improve the quality of underwriting and boost standards of compliance. A series of questions determines the type of business…

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LDNfinance and Lendingmetrics agree Open Banking partnership

30th April 2019 Consumer Collections |

London-based adviser LDNfinance has announced that is set to start using a new Open Banking platform to process loan applications. The mortgage specialist has opted for LendingMetrics’ OpenBankVision, giving it real-time access to applicants’ bank statements and transaction details. Director of LendingMetrics, David Wylie, said “We’ve spent two years developing and testing OpenBankVision and know that LDNfinance will benefit…

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Seven fintechs partner with Nationwide to address financial capability issues

24th April 2019 Consumer Collections |

Nationwide Building Society has selected seven fintech companies to take part in its Open Banking for Good challenge. The fintech firms will develop Open Banking based apps and services to help financially vulnerable people. The seven companies have been chosen from more than 50 applicants. Those selected into each of the three categories are: Income…

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Gregory Pennington embeds Open Banking solution

9th April 2019 Consumer Collections |

Debt management specialist Gregory Pennington, has announced that it has integrated an Open Banking solution, provided by Equifax in partnership with AccountScore, into its annual customer review process. The technology automates an often onerous operation for customers, saving time and inconvenience, as well as significantly reducing Gregory Pennington’s operational costs. Customers of the debt management…

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