New research by Uswitch has found that the UK’s attitudes to credit cards are changing, as nearly one in three (31%) young people perceive them as ‘potential debt traps.’
Only one in five (20%) of Gen Z say they have ‘no concerns regarding credit card usage’, with the remaining 80% stating their main concerns as overspending, high interest rates, annual fees, impact on credit scores and fraud.
81% of 18-24 year olds say they don’t always pay their balance off in full every month, stating ‘managing cash flow’ as the primary reason for carrying across a balance on their credit cards[10].
A large majority of young people have shunned credit cards for good (43%), however, some are still taking them out in order to receive benefits such as sign-up bonuses. 42% say they have signed up for a credit card purely to take advantage of a promotional offer or sign-up bonus, with 13% saying they have done this multiple times.
Furthermore, over half (52%) of Gen Z who own a credit card say they have participated in a rewards program, such as redeeming points or miles for rewards or cashback.
The survey showed that respondents aged 55+ are three times more likely than Gen Z to say they always pay their credit card off in full each month (61% vs 19%) with difficulty managing cash flow cited as the key reason.
Consumers aged 18-24 are least likely to use online banking to manage their credit card, instead opting for an ap whilst four in ten (42%) of Gen Z have applied for a credit card specifically for a promotional offer or sign-up bonus.
Christian Blunden, Uswitch Credit Card Expert said “To shift Gen Z’s perception of credit cards, we need to blend financial literacy with the lifestyle benefits they crave, transforming plastic into a tool for empowerment rather than debt. By emphasising rewards, transparency, and responsible spending, we can make credit cards not just a financial instrument, but a smart choice for their future.”
What other features would make credit cards more appealing to Gen Z?