New report calls for Government to support those hit financially by pandemic

23rd September 2021 Consumer Collections |

A new report is urging the Government to take the lead in supporting consumers to recover financially from the pandemic. Innovation Foundation Nesta has commissioned  Guaranteeing a Rapid Recovery – a report from the Social Market Foundation (SMF) which sets a series of recommendations for government and innovators to support consumers as they recover from the pandemic. The research…

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Open Banking objectives may take over a decade to complete

23rd September 2021 Consumer Collections |

New research by European open banking platform Tink has revealed that in spite of growing positivity, the complete implementation of open banking will take financial institutions many years to realise. The survey of 308 executives across 12 countries found that four in ten (40%) believe it will take their institution between 5-10 years to realise…

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Quantuma appointed as joint administrators to Derby County FC

23rd September 2021 News |

Derby County Football Club (FC) have formally entered into administration after owner Mel Morris failed to find a buyer willing to spend £50 million to clear the club’s debts. Derby will be automatically deducted 12 points under EFL rules, sending them to the bottom of the table but a further points deduction is on the…

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Avro Energy and Green become the latest energy companies to cease trading

23rd September 2021 Consumer Collections |

Energy companies, Avro Energy and Green Supplier energy companies have announced they are ceasing to trade. The collapse of two energy companies means nine energy suppliers have been exited the sector this year with more expected to collapse soon. The closures mean that the UK gas crisis has claimed another two energy companies, bringing the…

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30% fraud losses labelled a ‘national security threat’

23rd September 2021 Consumer Collections |

More than £4 million on average was stolen by fraudsters every day in the UK during the first half of the year as losses skyrocketed during the pandemic according to new UK Finance figures. The figures show that fraud committed when individuals are tricked into handing over money and personal details surged by 71% compared…

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Collections technology strategies discussed at latest Think Tank

23rd September 2021 Consumer Collections |

Credit Connect’s hosted its third Online Collections Technology Think Tank 2.1 last week which saw the discussions focused upon collections strategy as we prepare to start to feel the impact of the pandemic and Brexit. Fourteen collections professionals from a variety of industry sectors joined the discussion on business transformation, customer engagement, affordability, vulnerability and…

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Businesses give back £1.3 billion in furlough cash

22nd September 2021 News |

British businesses buoyed by the UK’s economic recovery have returned £1.3 billion in furlough cash, according to new statistics from the Government. The figures show that firms who have overclaimed or decided they no longer need payments received through the Coronavirus Job Retention Scheme handed back £300 million in the last three months. In total,…

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Retirement interest-only mortgage applications increase by a third

22nd September 2021 Consumer Collections |

New research by Hodge Bank has seen Retirement Interest Only (RIO) mortgage applications increase by more than a third. The bank has seen a 36% increase in the number of RIO mortgage applications in 2021, compared with last year. The total value of RIO mortgages with Hodge has also increased by 31%, although the average…

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Call for interest-free loans for renters when furlough ends

22nd September 2021 Consumer Collections |

Private renters and landlords across the country face a cliff edge as the end of furlough coincides with cuts to benefit support. With the Bank of England warnings indicating that renters are more likely than any other group to have lost their jobs or been furloughed, the National Residential Landlords Association (NRLA) argues that many…

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EQ Credit Services appoints new Managing Director

22nd September 2021 Consumer Collections |

EQ Credit Services (EQCS), the consumer credit technology and outsourced services provider, has announced it has appointed Sarah Jackson as its new Managing Director. Jackson takes the reins from departing Managing Director Richard Carter, who steps down having grown EQCS to be the UK’s leading provider of loan management systems and one of the country’s largest standby…

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Nearly 75% of people want to set their own contactless limit

22nd September 2021 Consumer Collections |

A new study by KIS Finance has revealed that 73.1% of people want the option to set their own contactless limit. From 15th October 2021, the limit for contactless payments will increase from £45 to £100 per transaction. The Chancellor, Rishi Sunak, has stated that this “will make it easier than ever to pay safely and…

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Low earners have lost their ‘job satisfaction premium’

22nd September 2021 Consumer Collections |

Huge changes in the world of work over the past 30 years have led to people having a greater attachment to their work, but also rising levels of stress and falling levels of control, which has coincided with low earners losing their ‘job satisfaction premium’ over higher paid colleagues, according to new Resolution Foundation research.…

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Administrators appointed to Credit Union

21st September 2021 Consumer Collections |

Barrow & District Credit Union (BDCU) has announced that it has entered into administration James Sleight and Peter Hart of PKF GM have been appointed as Joint Administrators of the Credit Union The Financial Services Compensation Scheme (FSCS) has also declared the credit union in default, which means that savers are entitled to receive their…

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