Insolvency Practitioners Association CEO to step down

Insolvency Practitioners Association (IPA) has announced that its Chief Executive Officer (CEO), Michelle Thorp will be leaving the role. Thorp’s will join the Metropolitan Police as its Transformation Director. The IPA says that it will announce the appointment of an Interim CEO soon. Kevin Hellard President, Insolvency Practitioners Association said “Michelle Thorp will be leaving…

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Azets appoints new Chief Executive Officer

Regional accountancy and SME business advisor Azets has announced the appointment of Chris Horne as its new Chief Executive Officer (CEO). The role includes overall responsibility for Azets and Blick Rothenberg, with over 160 offices across the UK and the Nordics. Horne became deputy CEO of Azets in February 2021 working alongside former CEO Dawn…

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The Money and Pensions Service to launch ‘MaPS Standards’

2nd June 2021 Consumer Collections |

The Money and Pensions Service (MaPS) has announced the launch of its ‘MaPS Standards’. MaPS says the standards have been developed by a wide range of subject matter experts. Through a considered and collaborative process, they set out the core principles for the effective delivery, quality and performance requirements of MaPS’ Debt Advice, Pensions Guidance…

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Small firms want support loans converted into employee shares

A report from the Federation of Small Businesses (FSB) and think-tank Ownership at Work suggests small firms that took out state-backed loans amid the pandemic should be allowed to convert the loan into shares for employees and write off the debt. The research figures show that around 1.5 million loans worth a combined £46.5 billion…

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Cash payments predicted to decline to 7% in 2024

1st June 2021 Consumer Collections |

Just 7% of UK shop payments predicted to be in cash by 2024 according to new research by Worldpay. The report found that cash purchases fell to 13% last year as pandemic increased the switch to cards and mobiles The report found that by 2024 it expects tha mobile to make up a third of…

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Two thirds of Retailers face closures over unpaid rent

The British Retail Consortium (BRC) has warned that the retail sector will endure a ‘tsunami of closures’ if the Government does not extend a moratorium on debt enforcement rolled out amid the pandemic. This comes after a poll found that two-thirds of retailers have been told by landlords they could face legal action once a…

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Business optimism hits five-year high

Optimism about the economy within the business sector has reached its highest level in five years, climbing five points to 37% in May. This marks the highest level recorded on the Lloyds Bank Business Barometer since 2016. Optimism around trading prospects also rose, climbing three percentage points to 28%, while 14% of firms expect to…

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Fraud statistics highlight increase in business owner targeting

Cifas and UK Finance have warned of the increasing number of middle-aged money mules and businesses being recruited to launder money. Traditionally, criminals have focussed on recruiting mostly younger people and students as money mules. However, there are now signs that middle-aged people are being targeted, with the latest data from the National Fraud Database…

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Funding Circle and Atom bank agree £300m lending partnership

Small business loan platform, Funding Circle and app-based bank, Atom have announced a lending partnership that will provide £300 million of new funding to small businesses. With £350 million already lent through the Funding Circle platform, this latest commitment brings Atom’s total lending with Funding Circle to £650 million. Atom says that it will harness…

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Government urged to pledge further support for renters as eviction ban ends

1st June 2021 Consumer Collections |

Debt charity StepChange has warned that private tenants will need financial support to address the £360 million black hole of rent debt built up during the pandemic. From today (Tuesday 1st June) evictions for rent arrears can resume in England, however, the debt charity has highlighted that as yet there is no plan to help…

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Shoosmiths and Chartsbridge launch end-to-end recoveries business

1st June 2021 Consumer Collections |

Law firm Shoosmiths and national collections, recoveries and enforcement business, Chartsbridge, have launched ‘Equivo’, a new dedicated recoveries business providing end-to-end collections, legal and enforcement services. The new company is a dedicated recoveries business majority owned by Shoosmiths and born out of the former Chartsbridge business. Equivo will provide clients with a complete ‘one stop…

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FCA launches measures to protect consumers from insurance loyalty penalty

28th May 2021 Consumer Collections |

The Financial Conduct Authority (FCA) has announced a package of remedies to improve competition and protect home and motor insurance customers from loyalty penalties. The changes mean that people renewing their home or motor insurance will pay no more than they would as a new customer from January. The FCA says that these measures address the…

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Financial Ombudsman complaints rise by 2%

28th May 2021 Consumer Collections |

The Financial Ombudsman Service (FOS) has published its annual complaints data for the 2020/21 financial year (April 2020-March 2021) with commentary and insight. The overall number of new complaints received increased by 2% to 278,033, compared to the 271,468 complaints received in the 2019/20 financial year. Excluding the number of PPI complaints, the figures reveal a…

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