energy company

Energy company to pay £2.7m redress for over payment failures

23rd January 2026 Consumer Collections | #energy company

Energy company, OVO will pay over £2.7 million in redress after failing to provide Warm Home Discount (WHD) rebates to 11,646 customers by the statutory deadline of 31st March 2024. These customers did not receive their rebate until November 2025 – more than 19 months late. The delay meant that some of the most vulnerable…

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energy company

Energy company to pay £2.7m redress for over payment failures

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