25% of Consumers prefer debt communication through digital

31st August 2016 Consumer Collections |

New research from Echo Managed Services has found that one in four people want businesses to contact them via digital channels in order to settle their debts. 25% of the 1,500 consumers questioned said digital means, such as SMS or email (particularly when these are linked to an online payment portal) would likely lead to payment of a debt. 40%…

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Leeds Building Society appoints new Head of IT Risk

31st August 2016 Consumer Collections |

Leeds Building Society has appointed Richard Dew as it’s new Head of IT Risk and Governance.

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32% people in the UK have borrowed money from friends or family

31st August 2016 Consumer Collections |

New research from Equifax has found that 32% of people in the UK have had to borrow money from friends or family. The online survey, conducted by YouGov, found 31% of these loans were to pay for household essentials such as food, 23% to pay for car repairs and 18% to pay for utility bills…

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Arrow Global Group core collections up 38% to £138.8 million

31st August 2016 Consumer Collections |

Arrow Global Group PLC  has announced its interim results for the six months to 30 June 2016. Commenting on the results, Tom Drury, Group chief executive officer of Arrow Global said: “Arrow Global has been pursuing a consistent and proven strategy over many years. This has seen us deliver profitable growth in the UK, while continuing…

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