6.5 Million households at debt risk

28th October 2016 Consumer Collections |

Over 6.5 million households are in debt, or face the prospect of falling into debt within a month, should they lose their jobs, according to new research from The Equality Trust. Over 40 per cent of non-retired households have too little saved to pay even a month’s worth of household bills, the research finds. A non-retired household in…

Read more

Increase in Personal Insolvencies across the Summer

28th October 2016 Consumer Collections |

The Insolvency has published the latest Insolvency statistics between July & September. The key finding from the statistics was that total individual insolvencies increased for the fifth consecutive quarter, driven primarily by an increase in individual voluntary arrangements. Bankruptcies increased this quarter. It is likely that changes to the bankruptcy application process have affected the…

Read more

Corporate Insolvencies increase in Q3

28th October 2016 Commercial Credit Management |

The Insolvency has published the latest Insolvency statistics between July & September. The key finding from the statistics was that total company insolvencies were slightly higher than the previous quarter and also increased on the year. The trend for the past year has been broadly flat. Andrew Tate, president of insolvency and restructuring trade body…

Read more

One in three customers disengaged with businesses as a result of online billing

28th October 2016 Consumer Collections |

The growing prevalence of online billing is putting businesses and service providers at risk of losing touch with customers according to new research, which reveals that almost one in three consumers have become distant from their bills as a result. The research of a nationally representative sample of 1,000 UK adults by Echo Managed Services, revealed…

Read more

Co-operative Energy agrees £1.8 million payment for customer service failings

28th October 2016 Consumer Collections |

Co-operative Energy has agreed to pay £1.8 million to energy consumers, because it let customers down in its complaints resolution, call handling and billing processes.  £1.6 million of this money has already been paid with the remainder to be paid shortly to those customers not yet compensated. The money that Co-op is unable to return…

Read more

Rise in Personal Insolvency numbers expected

28th October 2016 Consumer Collections |

The number of people going insolvent across England and Wales is expected to increase. Experts have suggested the days of falling personal insolvency levels may be coming to an end as consumers grapple with underlying debt problems. Official figures for the third quarter of this year, which will be released by the Insolvency Service, show the…

Read more