Ofcom announces new measures on persistent calls

22nd December 2016 Consumer Collections |

Ofcom and the Information Commissioner’s Office (ICO) have published an update on their joint action plan to tackle nuisance calls and texts>The latest update highlights recent targeted enforcement action, new ‘blocking’ measures to help stop nuisance calls getting through to consumers and progress in their call tracing work. It also summarises how Ofcom is working to…

Read more

Turkish businesses pay bills to UK counterparts quicker

22nd December 2016 Commercial Credit Management |

Turkey is the ‘best’ European country in the G20 for UK firms to do business with, according to latest research . The findings, compiled by Creditsafe, have revealed Turkish businesses pay bills to their UK counterparts quicker than any other European G20 country, at an average of 4 days beyond terms (DBT). Creditsafe used its trade…

Read more

Money Advice Service announces 2017 plans

22nd December 2016 Consumer Collections |

The Money Advice Service is proposing widespread, coordinated efforts with a decisive focus on helping people in the “squeezed” and “struggling” segments of society improve their money skills and deal with their debts, in its draft business plan for 2017/18. Having engaged more than 300 organisations in its collaborative strategy to improve financial capability, the…

Read more

J&P Credit Solutions and TCM Group announce partnership

22nd December 2016 Commercial Credit Management |

Debt recovery specialist J&P Credit Solutions has partnered with the TCM Group, a global network of debt collection providers, to enhance its international recovery services. J&P Credit Solutions currently acts on behalf of a number of clients who look to pursue and recover debt from customers based overseas.  The TCM Group is a global network…

Read more

Energy providers owe £1billion in overpaid gas and electric bills

22nd December 2016 Consumer Collections |

Ofgem has confirms it has asked energy providers to return £670million of customer money owed since 2014. In 2014, Ofgem challenged large suppliers to do more to return money to former customers who had credit on their account after their account was closed, typically after switching supplier. The regulator says that today, most customers are…

Read more