Credit, Collections & Insolvency News
Cabot Credit Management (CCM), a market leader in European credit management services has announced the financial results for the six months ended 30 June 2017. Ken Stannard, Chief Executive Officer, CCM said “Cabot continued to deliver on its track record of consistent growth with a strong start to 2017. Our Adjusted EBITDA for the first…
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Debt Purchaser, Cabot Credit Management has entered into an agreement to acquire FCA-authorised Wescot, a leading UK contingency debt collection and business process outsourcing (BPO) services business. The acquisition is Cabot’s second this year, in the UK following the investment in Orbit Services, a specialist in the public utilities debt servicing market. In total Cabot has…
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Provident Financial is one of the best-known consumer credit firms not just in the industry, but also across the industry’s customer base. It began life with a model that many other firms went on to imitate and which had the agent-customer relationship at its heart. It has served thousands of low-income customers over many years…
Read moreResponding to the Government release of its plans for a shared approach to data protection, Mike Cherry, National Chairman at the Federation of Small Businesses (FSB), said “Research from FSB shows that data protection is definitely on the minds of small business owners, with almost 60 per cent of members ranking data protection laws as a significant…
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The cost of running a home now almost half household income according to research by MORE TH>N as part of its second annual ‘Cost of Running a Home’ report. The study found that owning a three-bedroom home in the UK comes with average annual running costs of £18,197 (£1,516 per month), with rented three bedroom homes…
Read moreHoist Finance has announced that Najib Nathoo, Regional Director West Europe, will leave. Nathoo has worked with the company since 2012 and been a member of Hoist Finance Executive Management Team since 2015. Jörgen Olsson, CEO Hoist Finance said “Najib has played an important role in the evolution of Hoist Finance over the years, from…
Read moreConsent in data protection is not a new concept, with the current Data Protection Act 1998 (DPA) citing consent as one of the conditions for processing. However, the Act itself does not directly define ‘consent’ and offers little guidance on the how and what of obtaining it. The EU Data Protection Directive (95/46/EC) adopted in…
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If there’s one lesson that the ongoing PPI scandal has hammered home to our colleagues in the banking industry, it’s that product-focused selling doesn’t work. Engineering the sale of something that the customer doesn’t need, and ultimately doesn’t want, is a sure-fire way of damaging both the relationship and the organisation’s reputation. Customer-centricity is proven…
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