Calling for DAS to set the pace

19th October 2017 Industry opinion |

Recommendations for change: Scotland’s Debt Arrangement Scheme (DAS) ‘We had a large amount of debt, which we struggled to pay each month. Although we hadn’t missed any payments, life was tough. We were really frightened of losing our home and were spending very little on food. Having CAP’s help, advice and support made things much…

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Pension saving and debt repayment report launched

19th October 2017 Consumer Collections |

The question of whether to build up a pension or clear up the debts is a tough decision and people need more advice and guidance to make the right call – according to a new report. The report, entitled ‘Debt & Pensions Advice – Bridging the Advice Gap’ was a joint project between Money Advice…

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FCA Report: Half of UK adults are financially vulnerable

19th October 2017 Consumer Collections |

The Financial Conduct Authority (FCA) has said that 50% of UK adults (25.6m) display one or more characteristics that signal potential vulnerability in their latest report the Financial Lives Survey 2017. Financial Lives survey is the FCA’s largest tracking survey of consumers and their use of financial services, drawing on responses from just under 13,000 UK consumers…

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Late payments in Asia causes suppliers to protect cash flow

19th October 2017 Commercial Credit Management |

Credit insurer, Atradius latest report has indicated that nine out of ten suppliers surveyed in Asia Pacific experienced late payment of invoices from their B2B customers over the past year. To protect their businesses from late payments, 33.3% of the suppliers surveyed reported having taken specific measures to correct cash flow. Despite the ongoing deceleration…

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Cyber security breaches cost firms £857,000 each year

19th October 2017 Commercial Credit Management |

The cyber security risk to UK organisations continues to increase in both severity and impact, but nearly one in five (17%) admit they don’t prepare or drill for cyber attacks, and fewer than half (49%) conduct penetration tests to examine their defences according to a new report by PWC.   PwC’s Global State of Information Security Survey…

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RateSetter receives FCA authorisation

19th October 2017 Consumer Collections |

Peer-to-peer lending platform RateSetter has been granted full regulatory authorisation by the Financial Conduct Authority (FCA). Launched in 2010, RateSetter is opening access for everyday investors to the asset class of loans by matching lenders directly to creditworthy consumer and commercial borrowers. In July, RateSetter passed the milestone of £2bn in total lending and has…

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OnGuard and Credit Tools complete merger

19th October 2017 Commercial Credit Management |

Credit management software suppliers, OnGuard and Credit Tools have they announced that they have completed their merger. The companyies have announced that the new company will be calledOnguard. In addition to a cosmetic change, the newly created company will create a software platform in which customers can resolve all issues which arise within the order to cash chain.…

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How the cloud can evolve your collections processes

19th October 2017 Industry opinion |

Like many market sectors, credit collections is facing massive change together with growing numbers of debtors and ever-increasing regulation. And often collections departments are tackling these challenges with legacy software that is no longer fit for purpose. Can the Cloud help to address these issues? Traditionally debt collection operations have invested in automated dialler technology…

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Using six outcomes to effectively implement TCF

19th October 2017 Industry opinion |

The Treating Customers Fairly ethos was originally introduced back in July 2006 by the Financial Services Authority (FSA), with the aim of giving confidence to consumers when dealing with the financial services industry. Pressure was put on financial and credit firms by the FSA to integrate the TCF ethos and outcomes into their business processes…

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