Experian secures FCA Open Banking accreditation

21st June 2018 Consumer Collections |

Credit reference agency, Experian has announced that it can now offer Open Banking and PSD2 (Payment Services Directive 2) services to enable the exchange of bank account information between people and organisations. The FCA has given it permission to operate as an Account Information Services Provider (AISP). The accreditation allows Experian to help people and…

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Credit card debt and the cost of borrowing are on the rise

21st June 2018 Consumer Collections |

Credit cards are getting more expensive according to new data released by Moneyfacts which revealed that credit card borrowing is rising by around £3 billion year-on-year and £318 million of debt on plastic was written off in the first quarter of 2018. The report says that it is more likely than not that interest rates…

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People with mental health problems twice as likely to be in poverty

21st June 2018 Consumer Collections |

In 2016–17, 27% of 25-54-year-olds (6.9 million people) reported having a longstanding illness, of which 18% (1.3 million) reported having a longstanding mental health problem. The number with a longstanding mental health problem rose by 250,000 since 2013–14.    These are among the key findings from IFS’s annual report on Living Standards, Poverty and Inequality…

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Lessons for the utilities sector about debt recovery best practice

21st June 2018 Industry opinion |

Debt recovery in the utility sector has an image problem. There is a considerable public concern across the globe about rising energy prices, with some governments stepping in to address the fuel poverty debate. As a result, utility companies receive little sympathy as they attempt to resolve unpaid energy bills. All of this against a background where bad debt in…

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Time for Change?

21st June 2018 Industry opinion |

We live in the information age, where the speed we have become accustomed to exchanging data has accelerated hugely. Consider how people are now absorbing breaking news stories – within seconds of an occurrence in any corner of the globe, we can read about what’s happened on Twitter. It’s disappointing that while we can get…

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