The hidden value of credit automation

19th July 2018 Industry opinion |

Society has witnessed the spread of automation across financial services in the last decade, driven by the rise of digital technology and its capability to shape the way consumers and businesses interact. The use of application programming interfaces (APIs) – enabling connectivity and data sharing across different software platforms and systems – has heralded much…

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GDPR in credit and collections: getting through the early stages

19th July 2018 Industry opinion |

The introduction of a new data protection law earlier this year has had a significant impact on businesses across the UK, including in the collections and purchase sector. The General Data Protection Regulation (GDPR) and the UK’s Data Protection Act 2018 have brought in new and expanded requirements for companies handling personal data. CSA member…

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Gross mortgage lending increased by 4% in 2017

19th July 2018 Consumer Collections |

UK Finance has publishes its annual mortgage lenders data for 2017. In an accompanying blog it addressing the underlying trends revealed by the data, highlighting the growth in lending by challenger and specialist lenders. The mortgage data showed that in 2017 a gross total of £257bn in lending was completed by its members, up 4 percent on…

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Gatehouse Bank appoints Head of Home Finance Operations

19th July 2018 Consumer Collections |

Gatehouse Bank has announced the appointment of Karen Faulkner to the key role of Head of Home Finance Operations. Reporting to Tim Blease, COO at Gatehouse Bank, Karen is based in the Bank’s Milton Keynes office and via her teams of case managers and underwriters is responsible for the customer application journey, through to the…

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Report explores impact of vulnerable circumstances on small business owners

19th July 2018 Commercial Credit Management |

The Lending Standards Board (LSB) and the Money Advice Trust, the charity that runs Business Debtline, have published a report that explores the impact of vulnerable circumstances on people who run small businesses. The report draws on insight gathered from LSB registered firms, as well as interviews with money advisers and clients of Business Debtline,…

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