Debt Purchaser, Lantern, has announced that it has achieved a Silver Award from Investor in Customer (IIC) having passed through their assessment process. Lantern, who were first assessed last year, gained an IIC Silver in 2017 and have maintained that standard. Danny Pickering, Director of Smile Customer Experience, who facilitated the assessment on behalf of…
Read moreOne in five Brits now never carries cash, a study has found. Researchers who polled 2,000 UK adults found many are now opting to pay using different methods such as chip and pin and smartphone payments. Half believe cash is ‘on the way out’ and will ‘soon’ be superseded by alternative ways of paying for…
Read moreUp to 18 million mobile phone customers are paying additional costs in order to stay connected, totalling over £64 million nationwide, for additional smartphone data, according to research from comparethemarket.com. Exclusive new research, found that 44% of consumers with a monthly mobile phone contract, have gone over their allocated data allowance before the end of…
Read moreCitizens Advice has recently published a report, A law unto themselves – how bailiffs are breaking the rules, which claims that a bailiff is flouting regulations every minute. It believes that this is an important contribution to the Ministry of Justice’s call for evidence. It seems that Citizens Advice researchers are also a law unto…
Read moreRegistry Trust has announced that Mick McAteer Deputy Chair. Registry Trust is a non-profit organisation which collects decree and judgment information from jurisdictions across the British Isles and Ireland. McAteer, who has been an independent director of the Trust since 2016, takes up the position with immediate effect. Malcolm Hurlston CBE remains chairman He is…
Read moreOver 93,000 households will be automatically switched onto expensive ‘default’ tariffs in the last quarter of 2018 if people choose not to act. In October, November and December 2018, there are 130 fixed energy tariffs coming to an end, according to new research by comparethemarket.com, with a total cost of £18.95 million hitting those households affected.…
Read moreNew research shows those in control of their finances feel generally calmer, happier and less worried – yet two million over-65s have no one they feel comfortable talking to about money. New research for Age UK shows the importance of older people feeling on top of their finances, with a third (33 per cent) of…
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