Debt collection is undergoing fundamental changes. In the last six months alone, there has been a ream of calls for a new, “ethical” approach to debt collection, led by the Treasury Select Committee, local authorities and organisations including Citizens Advice and the Money Advice Service. Utilising innovative communication technologies has become integral to not only…

The Financial Conduct Authority’s decision to introduce reforms to the overdraft market should help thousands of people from getting trapped in a debt spiral according to Citizens Advice which says it has helped almost 30,000 people with overdrafts last year Citizens Advice statistics show that overdraft issues overwhelmingly affect socially-disadvantaged people: 2 in 5 had…

Over two fifths (44%) of consumers in Scotland are worried about their current level of personal debt, a new survey of over 2,000 British consumers by insolvency trade body R3 in Scotland and ComRes has found. This is notably higher than in April last year when 35% of consumers in Scotland said the same thing.…

Seven in ten small firms do not expect their performance to improve over the coming three months, according to the latest research from the Federation of Small Businesses (FSB). Its quarterly UK SBI confidence measure stands at -8.8 in Q2 2019, down 22 points compared to the same period in 2018, marking a fourth consecutive…

New figures released by the Finance & Leasing Association (FLA) show that asset finance new business (primarily leasing and hire purchase) grew by 7% in April, compared with the same month in 2018. New business in the plant and machinery finance and business equipment finance sectors was up by 8% and 9% respectively, while commercial…

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business in April was at a similar level to the same month in 2018. Credit card and personal loan new business together fell in April by 2% compared with April 2018, while retail store and online credit new business grew…

Ikano Bank has announced that it has promoted Henrik Eklund to Chief Executive Officer (CEO) Eklund is currently Chief Operations Officer (COO) and has been interim CEO for Ikano Bank since the beginning of the year. Eklund joined Ikano Bank as Chief Operations Officer in May 2018. Before that, he was COO of Resurs Bank…

International deceased account management specialist, Phillips & Cohen Associates, which services creditors in the US, Canada, UK, Ireland, Australia, Spain, Portugal and New Zealand, has announced major expansion plans for its UK office. The UK arm of the business, which has been domiciled at the prestigious Exchange Quay site in Manchester since its founding in…