Leasing broker becomes first to disclose finance commission

5th December 2019 Consumer Collections |

Kew Vehicle Leasing is the first leasing broker to openly disclose the amount of finance commission it receives on all regulated Personal Contract Hire (PCH) agreements. Additionally, Kew Vehicle Leasing will also disclose the lender as a matter of course. Car finance is currently under investigation by the Financial Conduct Authority (FCA) concerning the amount…

Read more

Better technology is key to customer engagement for car dealers

5th December 2019 Consumer Collections |

Using better technology to drive increased and more productive customer engagement will be key for dealers in 2020, according to motor finance solutions specialist iVendi. James Tew, CEO at iVendi, said that whether customers ultimately opted to choose, finance and buy a car in the showroom or online, their initial interest will almost certainly have…

Read more

Automated payments hit record high

5th December 2019 Consumer Collections |

​A new record of over 124 million payments were processed in just one day last week through Pay.UK’s Direct Debit and Bacs Direct Credit systems, a million more than the previous high set in 2018. That’s the equivalent of 8 million payments each hour the processing window was open (15.5 hours), or just over 133,000…

Read more

Understanding late payment motivation to reduce its impact

5th December 2019 Industry opinion |

Recent research by Bottomline into the thorny area of late payments shows that 92% of financial decision makers admit to having paid suppliers late. In 2017, a slow payer ethic emerged as the biggest challenge to getting paid on time. In 2018, we found that a surprising number of financial decision makers were actively pursuing…

Read more

One in five consumers have found errors in their credit report

5th December 2019 Consumer Collections |

One in five people who check their credit report find an error, new research from Which? has revealed. The consumer champion surveyed more than 1,000 people to establish their understanding of credit reports and scores, and uncovered a significant number of people finding errors in their reports, many of which went uncorrected. The survey also…

Read more

Commercial Credit & Collections conference confirms agenda

5th December 2019 Commercial Credit Management |

The  Commercial Credit & Collections conference has confirmed its speaker agenda for the next event which takes place in January. CVR Global and Aon’s Commercial Credit & Collections conference agenda now includes speakers from Onguard and Cifas whilst three Credit Managers will debate the impact of technology on credit management. The event will open with…

Read more