Nationwide to refund 70,000 customers after overdraft warning failures

6th February 2020 Consumer Collections |

Nationwide is to repay customers after it failed to correctly warn them that they would be charged for entering an unarranged overdraft. The move comes after the building society was found to have broken Part 6 of the Competition and Markets Authority’s (CMA) Retail Banking Market Investigation Order, which states that customers with personal current…

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Water bills set to fall by 4% per year

6th February 2020 Consumer Collections |

Average household water bills in England and Wales will be cut by around £17 (4%) in 2020/21 according to industry trade body Water UK. The average annual bill will decrease from £413.33 to £396.60, although there will be variations from company to company. It means customers will continue to pay around £1 a day for…

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Only 60% of SMEs are aware of Open Banking

6th February 2020 Open Banking |

Two years on from its launch in the UK, only three fifths (60%) of UK small business decision makers know about Open Banking and are therefore unaware of the profound differences it could make to their business, and the global economy. A new report from intuit QuickBooks has revealed the findings of its global research…

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One in three consumers would be in arrears if they lost their job

6th February 2020 Consumer Collections |

One in three (36%) people in the UK say they would be in financial arrears within a month if they were to lose their jobs tomorrow, according to new research by AA Financial Services. This figure rises to a staggering one in two (51%) amongst people who rent their homes. The findings come at a…

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