Lowell appoints Group CFO

20th February 2020 Consumer Collections |

Credit management company, Lowell has appointed Jamie Wilson as Group Chief Financial Officer (CFO). Wilson will join Lowell’s Group Executive team and become a member of the Investor Board. He will take up his new role with effect from 2nd March. Most recently Wilson was EVP and CFO of Avon Products Inc,; prior to that,…

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CCW bids to end water customers’ frustration over billing

20th February 2020 Consumer Collections |

Tackling the root causes of complaints about bills and debt could help transform consumers’ views of the water industry, according to a new report. CCW – the voice for water consumers – is launching a fresh bid to help the industry get to grips with billing complaints, which continue to cause enormous frustration for thousands…

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PAY.UK processed record payments in 2019

20th February 2020 Consumer Collections |

Payments made through the three retail payment systems managed by Pay.UK reached an all-time high in 2019, with businesses and individuals making 9.2 billion transactions with a combined value of £7.4 trillion. Pay.UK is the UK’s independent payment system operator, responsible for the Bacs Payments System (which processes Direct Credits and Direct Debits), the Faster…

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Two-in-five of employees live payday-to-payday

20th February 2020 Consumer Collections |

Two-in-five (40%) UK employees say they are living payday-to-payday and have no emergency savings, and nearly a third (29%) have financial problems that are negatively affecting their lives, according to a study of more than 4,000 UK employees by Willis Towers Watson. Women were a third more likely than men to be financially stressed (48%…

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Yobota and Credit Kudos agree open banking partnership

20th February 2020 Consumer Collections |

Yobota, the cloud-based banking platform provider, has selected fintech, Credit Kudos, as its open banking credit bureau, allowing Yobota customers to significantly improve affordability and credit risk modelling. Currently, financial institutions are operating on complex, legacy technology architectures many of which were developed in the 1970s/80s. This not only increases operational cost and risk but…

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FCA and ICO issue data protection warning

20th February 2020 Consumer Collections |

The Financial Conduct Authority, Information Commissioner’s Office (ICO) and the Financial Services Compensation Scheme (FSCS) have issued a joint statement warning FCA-authorised firms and insolvency practitioners to be responsible when dealing with personal data. The statement said that they are aware that some FCA-authorised firms and insolvency practitioners (IPs) have attempted to sell clients’ personal…

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Aire launches credit risk and affordability services

20th February 2020 Consumer Collections |

Aire, the credit insight service, today launched a range of new services – the Aire Credit Insight Suite – to offer UK lenders greater decision-making power when it comes to assessing customers for credit risk and affordability. Operating across the customer lifecycle, Aire enables lenders to make fairer, more accurate credit decisions about their customers:…

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