Debt charity raises alarm on impersonator firms

16th June 2020 Consumer Collections |

The Financial Conduct Authority (FCA) has issued warnings about two unauthorised firms that appear to impersonate the free, charity-run debt advice service National Debtline. The firms use the names ‘National-Debt-Helpline’ and ‘National Debtlines’ online. These warnings are part of a wider problem of commercial firms masquerading to be legitimate debt advice charities. In 2019, the…

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Millions of consumers run up debt covering funeral costs

16th June 2020 Consumer Collections |

Millions of consumers have run up unexpected debts – covering the cost of a family member’s funeral. Research polling 4,000 UK adults found 47 per cent have helped pay for a funeral after a family bereavement, setting them back an average of £2,000 – the equivalent of £49 billion across the UK. Two-fifths of those…

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MaPS publishes strategic business priorities

16th June 2020 Consumer Collections |

The Money and Pensions Service (MaPS) has published its Corporate Plan for 2020/21, outlining the organisation’s strategic priorities and its immediate response to the coronavirus outbreak. The plan was due to be published at the beginning of April but has been delayed to allow a review of how priorities will be flexed in response to…

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Consumers with mental health problems ‘harder hit’ by economic shocks

16th June 2020 Consumer Collections |

Consumers who have experienced mental health problems are three times as likely to run out of money within a week if they lost their main source of income as those who have never had issues, during pandemic according to a new report by the Money and Mental Health Policy Institute. People with mental health problems…

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Rural and older consumers join cashless payments revolution

16th June 2020 Consumer Collections |

New research from Hitachi Capital (UK) has found that 55% of UK consumers living in rural areas feel prepared for the transition to a cashless society. The research found that older generations are embracing boom in cashless technology – 66% of 55+ year olds more comfortable with cashless payments since lockdown with 68% of consumers…

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