Calls for evidence in Government debt collection welcomed

29th June 2020 Consumer Collections |

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has welcomed a new Cabinet Office call for evidence on fairness in government debt collection, calling the move an opportunity to bring about ‘real and lasting improvements’ to protect people in financial difficulty. The call for evidence comes at a time when…

Read more

Sigma announce growth plans

29th June 2020 Consumer Collections |

Outsourcing collections specialist, The Sigma Financial Group has announced plans to double in size over the next five years following a record period of growth in the UK and abroad. The Group, which offers white label customer contact centre services across the utilities, retail, financial services and telecommunications sectors, plans to double its 1,500 workforce…

Read more

Trade Ledger and Equifax extend SME credit scoring partnership

29th June 2020 Commercial Credit Management |

Global banking platform. Trade Ledger and Equifax, the consumer and business insights specialist, have announced an extended partnership for the UK market which will bid for the BCR Capability and Innovation fund. The fund is part of the RBS Alternative Remedies Package, designed to improve the financial products and services available to small and medium…

Read more

One in seven borrowers fail to pay on time

29th June 2020 Consumer Collections |

Households are increasingly struggling to make ends meet as the covid-19 pandemic crisis continues, with research suggesting a worrying increase in family debt. Research by the Institute for Fiscal Studies (IFS) shows that one in seven households are falling behind on repaying their mortgages due to the coronavirus pandemic. The study found that 1.4 million…

Read more

Households costs rose by £52 per week during lockdown

29th June 2020 Consumer Collections |

Parents are spending hundreds of pounds extra a month to take care of their children during lockdown. New data from comparethemarket.com’s Household Financial Confidence Tracker shows that 40% of families with children at home have spent more on their children during lockdown than they would normally. Of these, parents are spending an average of £52…

Read more

Shopping centre owner enters administration

29th June 2020 Commercial Credit Management |

Shopping centre owner, Intu Group has entered administration. The company has announced that it has appointed James Tucker, Michael Pink and David Pike of KPMG LLP as joint administrators. Underlying group operating companies remain unaffected and all shopping centres are continuing to trade. The intu Group’s relationships with its tenants are with these operating companies,…

Read more

£23bn late payment crisis deepens through lockdown

29th June 2020 Commercial Credit Management |

The Federation of Small Business (FSB) is calling on policymakers and big corporations to bring a debilitating late payment crisis to an end as the business community looks to emerge from the current recession. The research indicates that the majority of small businesses (62%) have been subject to late or frozen payments in the wake…

Read more

Ofgem proposes help for prepayment customers struggling with bills

29th June 2020 Consumer Collections |

Energy regulator, Ofgem is consulting on plans to standardise and strengthen support for prepayment customers and for all customers who are struggling to pay their energy bills. In March this year, suppliers voluntarily agreed to support vulnerable customers through COVID-19, including those on prepayment meters facing difficulties in topping up while self-isolating or in financial…

Read more

Just and Accountscore agree open banking partnership

29th June 2020 Consumer Collections |

Just the digital marketplace and AccountScore have agreed an exclusive partnership to leverage Open Banking in the enforcement sector. Open Banking data and services will be used by Just, to validate affordability for repayment arrangements; allowing them to build affordable, sustainable repayment solutions based on accurate assessment of customer circumstances. AccountScore uses intelligent algorithms to…

Read more