Credit, Collections & Insolvency News
Free debt advice provider PayPlan has spent two weeks upskilling a select group of individuals at Santander on domestic abuse awareness in a financial service setting. PayPlan says that it trained around 120 Santander employees via Zoom from a broad range of departments including those who work in Collections and Recoveries, Customer Facing teams, HR…
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The High Court Enforcement Officers Association (HCEOA) is backing its members’ use of technology to improve the process of collecting outstanding debts on behalf of UK companies. Andrew Wilson, Chairman of the High Court Enforcement Officers Association, said “Many of our members have been using technology such as video calls and making extra efforts to…
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Experian and identity verification provider Global Data Consortium (GDC) have today announced a new partnership which it says will transform customer onboarding journeys for both international and new-to-country customers. The agreement enables Experian clients to onboard customers rapidly, as well as strengthening anti-fraud measures and meeting Know Your Customer (KYC) and Anti Money Laundering (AML)…
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Non-standard financial services company, Morses Club has announced that it has successfully launched a remote lending process for new home collect credit customers (HCC). This enables Morses Club to lend to new HCC customers for the first time since lockdown began in March. The introduction of the new remote lending process allows Morses Club agents…
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Leonard Curtis has made a senior hire to its Manchester team with the appointment of Hilary Pascoe as Director. Pascoe joins the Business Rescue and Recovery division and is based at Riverside House, in the city – one of the company’s 19-strong office network that spans the UK and Channel Islands. Her arrival at the…
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Scotland is facing a ‘personal debt time bomb’ as the country deals with the fallout from the Covid-19 pandemic, Citizens Advice Scotland (CAS) has warned. The latest wave of Scotpulse polling for the charity has reveals that 27 per cent of people in Scotland are concerned about making debt repayments during coronavirus. CAS is warning that as the furlough scheme…
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