Can you automate debt help?

24th July 2020 Industry opinion |

Would you speak to a stranger about your financial situation? Would you discuss your salary, how much you owe, and the amount of disposable income you possess? No? Can’t say I blame you – I wouldn’t either. However, if you’re in the business of debt management, you’re asking people to do this every day. The…

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Association issues warning over HMRC preferential creditor status change

24th July 2020 Commercial Credit Management |

R3, the insolvency and restructuring trade body, has hit out at changes to HMRC’s creditor status, which were confirmed after the Finance Bill received Royal Assent earlier this week. Under the legislation, HMRC will become a preferential creditor in insolvencies from 1 December, which means it will be paid in full before a number of…

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Moneybarn appoints Managing Director

24th July 2020 Consumer Collections |

Provident Financial has announced the appointment of David Shrimpton as Managing Director of Moneybarn, its car finance division, subject to regulatory approval. Shrimpton has been acting Managing Director of Moneybarn since March 2020, following Shamus Hodgson’s departure. Shrimpton has banking and consumer finance experience, in both customer service and operational roles. He joined Moneybarn in…

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Water retailer billing complaints decline

24th July 2020 Commercial Credit Management |

The Consumer Council for Water (CCW) – the voice for water consumers has revealed that most water retailers improved their performance during 2019-20 as written complaints from business customers fell by almost a fifth. The latest figures indicate an end two successive years of rising complaint levels among business customers in England, during which time…

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Credit trends report shows sharp fall in spending

24th July 2020 Consumer Collections |

Average spending on UK credit cards dropped by 26.5 percent for the period January to May 2020 compared to the same period in 2019. according to new research analysis by Fico. The research says that whilst typically spend in May is lower than April when Easter and school holidays normally occur, the spend in May…

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Fifth of over 50’s retirement plans impacted by pandemic

24th July 2020 Consumer Collections |

Almost a fifth (18%) of people aged 50 and over say that the COVID-19 pandemic has already or may impact their retirement plans, according to a new study from Co-op Insurance. In the study a quarter (25%) said they’ve not been able to retire due to their finances, a fifth (22%) have had to use…

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Personal insolvencies spike predicted

24th July 2020 Consumer Collections |

Personal insolvencies are set to rise according to a member survey by insolvency and restructuring trade body R3. The survey found that eight in ten respondents expect personal insolvency numbers to increase within the next 12 months. Nearly half (44.5%) of the respondents to R3’s member survey who work in personal insolvency say they expect…

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