One in five consumers do not know how much debt they owe

25th August 2020 Consumer Collections |

One in five consumers have no idea how much debt they’re in and don’t want to know either. A poll of 2,000 adults commissioned by Skipton Building Society found 17 per cent would rather not find out the exact figure they owe, and 21 per cent don’t want to worry about something they feel they…

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Lockdown fuels ‘subscription society’

25th August 2020 Consumer Collections |

New research from Barclaycard Payments, which processes nearly half of the nation’s credit and debit card transactions, has found that two thirds (65 per cent) of UK homes are signed up to regular subscription services, with an average of seven contracts per household. The steady rise in popularity has led over a fifth (22 per…

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Financial hardship concerns remain as bailiff visits resume

25th August 2020 Consumer Collections |

Debt charity, The Money Advice Trust has welcomed the government’s last-minute announcement of public health guidance for bailiff visits but says that concerns around the impact of bailiff action on households dealing with the financial consequences of Covid-19 remain unaddressed. On Friday evening the Ministry of Justice published public health guidance for bailiffs, now known…

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CCS announce two-way messaging platform launch

25th August 2020 Consumer Collections |

Contact strategy solution company CCS has announced the launch of a new multi-channel, intelligent two-way messaging platform. The company have launched a new service called ‘Omni-Reach’ which will run alongside its ‘Mail Master’ product.  The service is designed to give the user multiple ways in which they can reach out, engage and converse with customers. …

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