Credit, Collections & Insolvency News
The COVID crisis has had a profound impact on the credit market with many lenders withdrawing products or tightening risk policy on those that remain. Now that lockdown restrictions are easing and demand for credit returns, there is a real opportunity for product diversification and disruption within the Financial Services sector. Those organisations that make…
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Not-for-profit lenders have dominated the winner’s list at Smart Money People’s Consumer Credit Awards 2020. Half of the awards in the 2020 winners announcement were awarded to not-for-profit firms, with five credit unions named among the winners. Now in their fifth year, this is the first time that not-for-profit firms have dominated the Consumer Credit…
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The finalists for the fourth annual Credit & Collections Technology Awards, the UK’s celebration of technology innovators in credit and collections, have been revealed. The Credit & Collections Technology Awards, organised by Credit Connect, brings together credit and collections technology executives to honour the industry’s leading players across 19 categories. The technology focused-Awards scheme seeks to champion…
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British Gas is to pay out £1.73million after 270,000 customers were hit with problems after a prepayment meter top-up arrangements change. Following an investigation, energy regulator Ofgem found that British Gas failed to inform some prepayment customers about a change of top-up provider and minimum top-up spend. As a result of the problems some customers…
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Dame Gillian Guy, Chief Executive of Citizens Advice for England and Wales, has announced she is standing down after ten years in the role. She will take up a new position as the Independent Assessor for the Financial Ombudsman Service at the end of October. The national charity has seen significant growth and expansion into…
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Lloyds Bank becomes first company to receive ‘Mental Health Accessible’ accreditation, after working with Money and Mental Health charity to improve its services The accreditation follows a comprehensive assessment by the charity of how accessible Lloyds Bank’s services are for customers with mental health problems, and where improvements could be made. Money and Mental Health’s…
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