Credit, Collections & Insolvency News
Recent reports have highlighted the social dilemma that we face as an outcome of the Covid-19 pandemic. Our social justice system requires that every citizen makes their contribution to society by paying their taxes and abiding by common law. The economic impact of the pandemic has created huge shortfalls in local government budgets and exacerbated…
Read more
In the FCA, in their own words: “The fair treatment of customers should be at the heart of your business and you should be able to demonstrate this….Treating customers fairly is a requirement for all regulated firms, no matter their size or the nature of the activities they undertake…Firms need to consider the fair treatment…
Read more
Forecasts published by PwC have indicated that the hotel industry could take four years to return to 2019 levels of business. Occupancy rates are expected to average 45% next year, up from between a third and two-fifths in 2020 which is an unprecedentedly bleak outlook. Hotel trading performance is set to decline significantly in 2021…
Read more
The Consumer Council for Water (CCW) has called on the Competition and Markets Authority (CMA) to ‘think again’ after voicing concerns over its provisional plans for four water companies’ future bills and service commitments. CCW has published its response to the CMA’s proposals for Anglian Water, Northumbrian Water, Bristol Water and Yorkshire Water. It comes…
Read more
Audit, tax and consulting firm RSM has found the number of new UK tech start-ups has risen by almost 16 per cent this quarter. A total of 10,435 software development and games businesses have been incorporated so far this year, according to data held by Companies House. In quarter three 2020 there were 3,641 tech…
Read more
Enforcement association. CIVEA has reported the success of its response to the COVID-19 pandemic crisis across England and Wales, has been supported by the launch of its strengthened Code of Practice one year ago. All CIVEA members are required to comply with the code of practice in the same way that they have acted collectively…
Read more
Fundamental risks to business continuity as a result of the pandemic mean that an estimated 193 airports face insolvency in the coming months if passenger traffic does not start to recover by the year end according to new research by ACI Europe. These airports between them facilitate 277 thousand jobs and €12.4 billion of European…
Read more
Finance experts TotallyMoney have warned that those experiencing financial hurt due to coronavirus could see their credit scores suffer for six years as protections are taken away for over quarter of a million people still on payment holidays. A blanket end on 31st October to granting payment holidays on mortgages, credit cards, loans, and overdrafts…
Read more
The Information Commissioner’s Office (ICO) has ordered credit reference agency Experian to make fundamental changes to how it handles people’s personal data within its direct marketing services. The enforcement notice follows a two-year investigation by the ICO into how Experian, Equifax and TransUnion used personal data within their data broking businesses for direct marketing purposes.…
Read more
Credit Connect Media has announced that the second edition of its Connected News series will take place on Thursday 26th November at 10am. The next discussion will focus on Customer Engagement. Speakers from Centrica and Business Stream will join supplier sponsor Aspect and Credit Connect to discuss the impact of the pandemic upon consumers and…
Read more