Lloyds launches ‘Trusted Person’ card to support vulnerable customers

19th November 2020 Consumer Collections |

Lloyds Bank has taken a further step in its ongoing support for customers, by developing a new Trusted Person Card. Launching at the end of this month, the card will make it easier for friends, family and carers to help those who need additional help to make everyday purchases and access cash. The new feature…

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Ofwat make board appointments

19th November 2020 Consumer Collections |

Water regulator,Ofwat has announced the appointment of four new non-executive Directors (NEDs) to its board, following a joint process by Defra, the Welsh Government and Ofwat. The four new non-executive members are: Nicola Bruce – Nicola has a background in corporate governance in regulated markets and in championing the interests of vulnerable customers. Nicola is…

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Credit card spending stalls

19th November 2020 Consumer Collections |

Average spending on credit cards has levelled after previous months’ increases, whilst rates of one missed payment fell according to new analysis by FICO. The analysis of card trends for September 2020, highlightedthe continuing impact of Covid-19 on household finances even while furlough and payment holidays remained in place during the month. Stacey West, principal…

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Innovation in mobile collection payments to be highlighted in webinar

19th November 2020 Consumer Collections |

Credit Connect Media will host a free live webinar on Tuesday 15th December which will showcase innovation in mobile collections technology. The webinar titled ‘Agile collections technology that’ll outlive the pandemic’ is the latest in the series of Credit Connect webinars which have looked at the latest thematic innovations enhancing collections strategy. The event partner…

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Just makes Financial Controller appointment

19th November 2020 Consumer Collections |

Enforcement specialist Just has announced that it has appointed Charlotte Smith to their finance division. Smith joins Just at a time of rapid expansion and takes the position of Financial Controller where she will be overseeing accounting activities, ensuring prompt payments and maintaining accurate ledgers as the company grows. Nick Georgiades, Managing Director at Just…

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Role change for Head at Court Enforcement Services

19th November 2020 Commercial Credit Management |

Court Enforcement Services has announced that Neil Jinks’ role has changed to reflect the work that he is undertaking for the business. Jinks joined as Marketing and Communications Lead as he was initially tasked with assisting the business with a major rebranding exercise including creating a new website. His new role as Head of Client…

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