Capquest and CCS agree digital omni-channel partnership

7th December 2020 Consumer Collections |

Capquest (part of Arrow Global Group) has announced that it has selected CCS as its digital omnichannel provider. CCS have recently launched their new Omni-Reach service which provides real-time, two-way, multi-channel messaging with an intelligent chatbot.  The chatbot can be trained or can self-learn to complete a number of tasks or queries without the intervention…

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Pandemic taking financial toll on young adults and parents

7th December 2020 Consumer Collections |

Economic upheaval is putting a disproportionate strain on young adults and parents in the UK, according to the latest European Consumer Payment Report by Intrum The annual European-wide survey of more than 24,000 consumers found that 36% experienced an income drop as a result of the Covid-19 crisis. Though 10% said their income has since…

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More than a third of families plan to spend less on Christmas

7th December 2020 Consumer Collections |

More than a third of families with children at home (38%) are set to spend less on Christmas compared to last year, as the economic impact of the second lockdown continues to hit household budgets, according to comparethemarket.com’s latest Household Financial Confidence Tracker. Nearly half (46%) of families with children who are planning to cut spending…

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127,000 mortgage holidays still in place

7th December 2020 Consumer Collections |

Latest figures from UK Finance have that there are 127,000 mortgage holidays (payment deferrals) in place in mid-November, a significant reduction in customers seeking this form of support from June’s peak of 1.8 million The figures indicate that the number of payment deferrals across mortgages and consumer credit reduced in recent weeks as more customers returned to making repayments or sought alternative…

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Ofgem appoints Scottish Power to take on Yorkshire Energy customers

7th December 2020 Consumer Collections |

Ofgem has appointed Scottish Power to take on supplying Yorkshire Energy’s (also known as Daisy Energy) 74,000 domestic customers and a small number of non-domestic customers. Scottish Power is offering customers a competitive tariff.  Outstanding credit balances, including money owed to both existing and former domestic customers of Yorkshire Energy, will also be honoured. Scottish…

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Credit Solutions Conference Preview: Risk – It’s not just about your customers

7th December 2020 Industry opinion |

With the ever-increasing volatility of the UK (and worldwide) commercial environment, it is important to build a picture of the risk profile of your customers. Lockdowns, frequent changes in trading rules and ability to operate, we are seeing increased stress across the economy. The UK GDP fall of 19.8% in Qtr2 was unprecedented, and with…

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INSOLVENCY NOTICES: Appointment of Administrators – November 2020

7th December 2020 Commercial Credit Management |

In November the following administration notices have been issued and advertised in the London Gazette for the following companies: A SKIPS & WASTE LTD A.C.K. MATERIALS HANDLING LTD A2B PLASTICS LTD AIRPORT PARKING RENTALS (GATWICK) LTD AIRPUSH INC AJS PROPERTIES 2018 LTD APB INVESTMENTS (EAST YORKSHIRE) LTD APS-SELECT LTD AUTOMOTIVE BEARINGS LTD BALL. ROLLER &…

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INSOLVENCY NOTICES: Winding Up Petitions – November 2020

7th December 2020 Commercial Credit Management |

In November, Winding Up Petitions (Companies) have been issued and advertised in the London Gazette for the following companies: ARLEX ONLINE LTD ASHDAN GLASS STRUCTURES LTD BALMORAL FUNERAL DIRECTORS LTD BC SYSTEM ENGRAVING LTD BEMUS CONSTRUCTION SERVICES LTD BLACK ROOSTER PERI PERI CATHCART LTD BLACK ROOSTER PERI PERI GOVAN LTD BLACK ROOSTER PERI PERI LTD…

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Credit Solutions Conference opens

7th December 2020 Commercial Credit Management |

The Credit Solutions Conference partnership between Credit Connect and Aon has confirmed its final line-up for the inaugural conference which opened on Monday (7th December) The on-demand 5-day c Credit Solutions Conference aims to help attendees build towards making 2021 a much stronger and more resilient year with the gap to viewing the content closing…

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