Can Utilities debt collection learn from Financial Services?

9th December 2020 Industry opinion |

In conversations with collections professionals from the energy and water industries, it would seem the answer to this question is yes. Those operating outside financial services could claim to have particular constraints around supply of service, data sharing consent and statutory collections processes. The challenge is how do they measure their effectiveness unless their current…

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Scams warning issued to businesses ahead of Brexit transition

9th December 2020 Fraud |

New data from Barclays released today reveals that there has been a 20 per cent surge in business scams in the past five months, with thousands of SMEs across the UK falling victim to highly sophisticated and targeted scam tactics. The bank is issuing a warning to businesses across the UK to remain vigilant as…

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Data shows one in five workers in micro businesses are furloughed

9th December 2020 Commercial Credit Management |

Micro-businesses could face additional hurdles in recovering from the Covid-19 pandemic compared to larger firms due to a greater reliance on the furlough scheme and a lack of confidence in seeking financial support, according to new research by iwoca. HMRC data shows that micro businesses are significantly more reliant on the furlough scheme than larger…

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Credit eligibility checks rise

9th December 2020 Consumer Collections |

Rising numbers of UK consumers are avoiding unnecessarily risking their credit score by checking their eligibility, as demand for credit grew in the second lockdown compared to the first lockdown according to the latest findings from Experian’s Credit Barometer. The number of consumers checking their eligibility for credit cards in the first two weeks of…

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Online shopping debt on the rise

9th December 2020 Consumer Collections |

New figures from debt advice provider Financial Wellness Group has indicated that people are falling into problem debt at a younger age.  31% of new debt advice and solution customers are now under 30, up from 23% last year. Alongside this trend, customers are also more likely to be single now (60% of all new…

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Christmas spend expected to decrease by £268 this year

9th December 2020 Consumer Collections |

Average Christmas spend has fallen by £268 from this time last year, going from £1,057 (2019%) down to £789 (2020), according to new research from AA Financial Services. Asking a nationally representative sample of 2,131 adults what they planned to spend on socialising, decorations, food, travel and accommodation, the research found that, on every count,…

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Government urged to add scams to Online Harms Bill

9th December 2020 Consumer Collections |

New Money and Mental Health research has shown that consumers experiencing common symptoms of mental health problems — such as impaired decision-making and reduced concentration —  can make it much harder for people to identify and avoid online scams. As a result, people with mental health problems are significantly more likely to have lost money…

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Together gives £10k Christmas donation

9th December 2020 Consumer Collections |

Specialist lender Together has made a £10,000 donation to Stockport County FC’s charity campaign to provide meals for youngsters over the festive period. Marc Goldberg, CEO at Together has contributed on behalf of the company to the football club’s Food for Christmas appeal. The campaign aims to raise £220,000 to provide food vouchers for children…

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Exizent appoints Chair

9th December 2020 Consumer Collections |

Exizent, the Glasgow-based technology firm whose platform aims to transform bereavement by connecting legal services firms with banks and the wider financial services community, has announced the appointment of Mitchel Lenson as Non-Executive Chairman. Lenson brings extensive financial services and technology innovation experience to the Board, gained through both his executive and non-executive careers. He…

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