More than one in six people are struggling to afford their broadband during the third lockdown, Citizens Advice research has found. Citizens Advice analysis discovered that during the first lockdown, certain groups, including people with children, disabled people, people from Black, Asian or ethnic minority backgrounds, those who were shielding and young people were particularly…
Read moreThe Money Advice Trust and Fair By Design have launched new, practical guidance for firms and regulators on how to embed inclusive design in product design and policy development, to significantly improve outcomes for consumers. Inclusive design is the practice of designing markets, products and services to ensure they are accessible to, and usable by,…
Read moreEnergy regulator, Ofgem has announced that two energy companies, Green Network Energy and Simplicity Energy have entered administration. The companies have over 410,000 domestic customers as well as business accounts. Green Network Energy, a medium-sized gas and electricity supplier with about 360,000 customers, has stopped trading, as has smaller firm Simplicity Energy, which has about…
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