AI + collections how technology can help organisations adapt to change, fast

9th March 2021 Industry opinion |

Late February last year, I was in London at a conference. On the last day, Canary Warf was shut down and ostensibly evacuated due to this new virus we had heard about, CV19. Fast forward a year, knowing what we know now, this seems silly – as if there was a big blob of virus…

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Nearly three in ten women Over 50 are financially worse off from the pandemic

9th March 2021 Consumer Collections |

Older women are one and a half times as likely to have seen their financial and mental health decline during the pandemic than men according to research by SunLife. The company’s report ‘Exploring the impact of the pandemic on Over 50s’ also found that older women are more likely than men to have seen their…

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Quarter of consumer encounter energy switching problems

9th March 2021 Consumer Collections |

One in four consumers encounters a problem when switching energy provider, in the past two years, according to new analysis by Resolver. Resolver surveyed its users and found that a quarter of people had encountered problems concerning blocked switches, meter reading discrepancies and demands for payment long after the switch had been completed – and…

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Consumers in Kingston upon Thames have the highest average credit score

9th March 2021 Consumer Collections |

People living in Kingston upon Thames (KT) have the highest average credit scores in the country, according to analysis price comparison site MoneySuperMarket. The company’s Credit Monitor analysis of over 200,000 credit reports revealed that those with a KT postcode have the highest average credit score at 586 out of a possible 710 points,  17…

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Quantuma appoints Director

9th March 2021 Commercial Credit Management |

Business advisory firm Quantuma has appointed Mike Horton as a new Director to its financial advisory practice. Horton has over 18 years’ experience working in the financial services sector, spending over half of his career advising businesses exhibiting signs of financial distress or entering a formal insolvency process. His expertise spans refinancing, new lending for…

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Exizent and Scottish Building Society agree bereavement notification partnership

9th March 2021 Consumer Collections |

Technology firm, Exizent has announced a pilot project with Scottish Building Society to help families navigate legal and financial processes when an account holder passes away The new system aims to simplify the entire journey, from notice that a customer has died, to identifying their accounts, releasing any funds held, and closing the case. The…

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Consumer lender driven by AI and Open Banking launches

9th March 2021 Consumer Collections |

A new digital consumer lender, Fintern, has launched with aim to radically transform the financial well-being of people which the company says goes beyond traditional credit scoring and puts affordability first. Fintern is the first digital consumer lender to use proprietary Artifical Intelligence (AI), Open Banking and transparent affordability testing, replacing outdated credit scores, to…

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Insolvency Service and R3 launch diversity and inclusion project

9th March 2021 Commercial Credit Management |

The Insolvency Service and R3 have announced plans for a joint-project reviewing diversity and inclusion across the insolvency profession. The project is aimed at understanding and promoting diversity and inclusion across the insolvency profession. A Steering Group statement said “A data-gathering exercise is planned to baseline levels of diversity and inclusion, and both bodies will work…

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