Metro Bank appoints new Colleague Experience and Inclusion Director

28th June 2021 Consumer Collections |

Metro Bank has announced the appointment of Simi Dubb as Director of Colleague Experience and Inclusion. In this newly created role Dubb will report to Chief People Officer, Carol Frost, with responsibility for continuing to evolve and embed a truly diverse and inclusive colleague experience right across the Bank. Dubb joins from British American Tobacco…

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Warning issued over scaling back furlough scheme too soon

28th June 2021 Consumer Collections |

Employees are coming off furlough at a rapid pace but the UK labour market is lukewarm rather than hot, as total hours worked remain well below pre-crisis levels and most vacancies are still relatively easy to fill despite the focus on shortages in some sectors, according to new Resolution Foundation research. The Foundation’s research has…

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Three-quarters of advisers believe their clients will turn to equity release

28th June 2021 Consumer Collections |

New research from leading equity release lender, more2life, has revealed that over three-quarters (78%) of advisers think more of their customers will look to equity release to support basic retirement needs over the next year. More than half (59%) of advisers also think a greater number of their clients will enquire about equity release as a…

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Energy suppliers criticised over inaccurate bills

28th June 2021 Consumer Collections |

Customers of gas and electricity suppliers are being plagued by inaccurate bills research from Citizens Advice has indicated. The charity ranks energy companies based on a series of criteria including customer service which displayed was a clear divide between the best and worst-performing energy suppliers during the first three months of the year. The report…

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Call for access to cash rule

28th June 2021 Consumer Collections |

Charity, Age UK is calling on the Government to oblige banks to guarantee access to cash for everyone. While the Treasury last year promised new laws to protect access to cash and has moved to ensure people can get cashback in shops without having to buy anything from 29th June, Age UK has called for…

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