12th November 2021 - Credit Connect

SMEs urged to talk about money

12th November 2021 Commercial Collections and Recoveries | #late payment

New research from GoCardless, has revealed a quarter (25%) of British small business owners feel uncomfortable talking to their customers and suppliers about money in a business context, rising to 32% for women. Almost four in ten (38%) SME decision-makers say they feel awkward chasing customers for late payments and one in ten (10%) believe…

Banks urged to support fraud victims more fairly and consistently

12th November 2021 Consumer Lending | #fraud

An investigation by consumer group Which? has found that banks are getting decisions about certain customer scams and reimbursement wrong in the majority of cases. The research has analysed which banks are most often found to be treating authorised fraud victims unfairly, with some firms getting decisions over scams and reimbursement wrong in nearly nine…

Auxillias makes legal and compliance appointments

12th November 2021 Appointments |

Law firm, Auxillias has appointed two legal, governance and compliance specialists to its team, strengthening the firm’s offering for clients. Simon Brown has been named as Director of Compliance and Training, while Carrie Stephenson has been appointed to the role of Director of Legal and Governance. Brown will be launching the firm’s compliance offering, working…

Landlord possessions increase

12th November 2021 Arrears and Recoveries | #possessions

The number of landlord possession actions for all court stages have increased compared to the same quarter of last year but remains significantly reduced in comparison to the same quarter in 2019 according to the latest Ministry of Justice (MOJ) statistics. As a result of coronavirus and associated policy actions, all landlord possession actions have…

Mortgage arrears continue to fall to near historic lows

12th November 2021 Arrears and Recoveries | #arrears

Mortgage arrears continued to fall to near historic lows, with the government’s Coronavirus Job Retention Scheme remaining in place until September. according to the latest UK Finance statistics. Possessions meanwhile have slightly risen in absolute terms, off a low base, as the courts work through a backlog of cases that built up during the possessions…

Lowell collections performance ahead of expectations

12th November 2021 Company News |

European debt purchaser, Lowell has said that collections have continued to perform ahead of expectations across the Group with all regions performing ahead of forecast. The company said, in its latest results for the 3 months ended 30th September 2021, that the UK, the recovery of the deferred collections has continued ahead of forecast expectation.…

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