Credit, Collections & Insolvency News
Credit Connect’s hosted its second Credit & Collections Technology Think Tank in mid-November in Manchester which saw credit and collections strategies and the impact of the pandemic discussed by sixteen professionals from a variety of industry sectors at the Midland Hotel in Manchester. The themes of cost of living impacting customer engagement, credit and collections…
Read moreBusiness confidence fell by five points to 10% in November, the weakest since February 2021, according to the latest Lloyds Bank Business Barometer. While business confidence sits below the long-term average of 28%, it remains above the lowest level seen in 2020 during the first Covid-19 wave (-33% in May 2020). The survey was conducted…
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Debt charity StepChange has announced that it has appointed Charlotte Chambers as Chief Technology & Information Officer. Chambers is currently Senior Director – Ecommerce Technology at supermarket chain Asda and will join the debt charity in late March 2023. Chambers will head up the charity’s vital ongoing technology investment and transformation programme. Chambers is currently…
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Half a billion pounds has been spent on subscriptions that auto-renewed without people realising in the last year, according to new research from Citizens Advice. The charity, which is calling for a ban on subscription auto-renewals, warns that many contracts rollover automatically, without a customer needing to give consent. This can lead to people being…
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Barclays has been fined £8.4m by the Payments Systems Regulator (PSR), with the bank failing to be transparent with retailers about the fees they were charged to use its card services. The PSR has taken action as it found that the bank did not provide retailers with transaction information required under the IFR. This meant retailers…
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