Credit, Collections & Insolvency News
Ofcom has fined Shell Energy £1.4 million for not properly prompting more than 70,000 phone and broadband customers to review their contract, or letting them know what they could save by signing up to a new deal. Ofcom’s investigation found that the company broke important consumer protection rules designed to ensure that customers get a fair…
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EY ITEM Club analysis has predicted that Scotland will avoid recession despite it’s flat economic performance. The research found that resilient consumer spending may have helped the Scottish economy avoid a recession, but economic growth has been flat since Q2 of 2022 and will remain into 2024 when GVA is expected to rise by 0.3%. The…
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Chief Executive Officers (CEOs) are accelerating investments in generative artificial intelligence (GenAI) to maintain a competitive advantage, but most are facing challenges in developing and implementing AI strategies, according to the findings of the latest EY CEO Outlook Pulse survey. The survey of 100 UK CEOs which provides insights on AI, capital allocation, investment, sustainability and…
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Global analytics software specialist FICO has announced that debt advice charity,StepChange will use a new platform to help assess people in problem debt. StepChange will use the flexibility and hyper-personalisation of the platform to recommend the best individual outcome to each consumer, with the aim of helping them to become debt-free. Matt Bentley, Head of…
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Households with children at home are struggling with their monthly credit card repayments according to Compare the Market’s latest Money Action Index. The research reveals that households with children at home have been finding it difficult to manage their finances in the past six months as most have seen their regular bills increase. More than eight…
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