Ofgem sets out prepayment meter expectations to energy suppliers

8th January 2024 Consumer Collections | #energy

Chief Executive Officer’s of Energy suppliers have been reminded of their responsibility to treat customers fairly when installing involuntary prepayment meters, ‘Pay as you Go’ meters, and that they must follow Ofgem’s new rules or face tough action and fines.  The warning from Ofgem’s Director General for Markets, Tim Jarvis, in a letter, comes as…

Read more

Changing mortgage preferences have helped households gain income from rising interest rates

8th January 2024 Consumer Collections |

Changes to the UK mortgage market and improving household balance sheets, including ‘forced saving’ during the pandemic, have helped to deliver an unprecedented £16 billion household income boost from higher interest rates, according to new research by the Resolution Foundation. The latest Macroeconomic Policy Outlook examines the impact of the Bank of England’s recent rate-rising cycle between…

Read more